2027 Ticket Sales and Service Internship (Free Housing)
Minot Hot Tots
1 hour ago
Internship
On-site
Minot, North Dakota, United States
$500 USD monthly
Paid or Stipend, College Credit
About the Minot Hot Tots & Honeybees
The Minot Hot Tots began play in 2023 and quickly became one of the most exciting teams in the Northwoods League (NWL) — the largest organized baseball league in the world, featuring 26 teams and producing over 300 MLB players. In their first three seasons, the Hot Tots made history as the first team to sell out Corbett Field since the 1990s, including 20 sold-out games in 2025. In 2025, the Hot Tots brought home multiple League Awards, including Team Member of the Year, Theme Night of the Year, and Great Plains TV Broadcaster of the Year.
In 2024, the Minot Honeybees joined the league as one of four inaugural teams in the NWL’s first-of-its-kind summer collegiate softball league. In 2025, the Honeybees brought home many League Awards, including Organization of the Year, Executive of the Year, Team Member of the Year, and TV Broadcaster of the Year.
Both teams bring the mission of “Fun Done Differently” to life every season. Interns will gain hands-on experience supporting both organizations — learning, creating, and growing in a fast-paced, fun, and community-driven sports environment.
The Internship Position
As a Ticket Sales and Service intern, you will support our ticket sales team by assisting with single-game and group ticket sales, providing exceptional customer service to season ticket holders and fans, generating leads, and managing fan databases.
As a Ticket Sales and Service intern, you will work closely with the ticket department and other internal departments to assist with all team sales and servicing needs. This includes, but is not limited to, cold calling fans, answering fan communications, guerrilla marketing, and serving as a Hot Tot representative at various promotions, events, and Hot Tot games
Start Date: May 10th, 2027
End Date: August 13th, 2027
Academic Qualifications: Applicants should be studying a subject in a relevant field. This may include, but is not limited to, Sport Management, Hospitality, Business, Marketing, or Sales.
Roles and Responsibilities
- Outreach via telephone, email, and in person to qualified sales leads to generate ticket sales revenue through season tickets, group outings, and mini plans
- Provide in-office and game-day support in the area of ticket resolution, customer service, and will call
- Assist in box office operations on game nights, assisting fans with walk-up sales, will-call tickets, etc.
- Assist fans by scanning tickets, directing them to hospitality & seating areas, and answering other inquiries
- Learn and use the Northwoods League ticketing systems for reports, account updates, and order processing
- Assist ticket sales staff to achieve overall ticket sales goals of the team
- Represent the team at various team events and participate in other outside, community events and mascot appearances, as defined by the team
- Promote a positive fan experience by interacting with our fans in all areas of the ballpark
- Assist with selling and promoting sponsor activation pieces such as selling pint glasses, handing out fan MVP cards, and more
- Interns will have the opportunity to work with the Inside Sales, Group Sales, and Corporate Sales teams.
General Team Responsibilities
- Game and Team Event Availability: Expected to be available for all Minot Hot Tot & Minot Honeybees Home Games. home games and team events, this includes weekends and holidays. The Hot Tots will host 36 home games, while Minot Honeybees will host 21 home games.
- Outside Event Availability: Expected to be available for select outside events, including but not limited to company picnics, festivals, tournaments, etc. A full event list will be provided. This includes weekends and holidays.
- Game Day and Event Hours: Expected to be available from mid to late morning through the end of the game and/or event. The schedule will be decided by the direct supervisor on a home-stand and event basis.
- Non-Game Day/Event Hours: Expected to attend office hours of 9 AM-5 PM each weekday.
- Assist with distribution of team pocket schedules, posters, and other marketing materials throughout the stadium and community.
- Assist with ballpark set-up and tear-down before-the-season, after-the-season and during each homestand
- Assist with ballpark clean-up after every home game; this includes but is not limited to trash, bathrooms, etc.
- Assist with event set-up and tear-down at team events
- Assist with Family Fun Zone set-up and tear-down
- Maintain ballpark cleanliness including but not limited to: cleaning tables, chairs, Family Fun Zone area, etc.
- Every intern will be required to perform as the mascot at least once during the summer
- All other duties as assigned by front office staff
Knowledge, Skills and Abilities
- Availability to work all home games and team events
- Customer service & management experience preferred
- Previous internship or job in sales is a plus but not required
- Proficient in Microsoft Office and Google Sheets
- The ability to work extended hours upwards of 14 hours and lift 30-50 lbs
- Strong verbal communication skills
- Strong organizational and time management skills
- Strong attention to detail
- Must be a team player with strong leadership and communication skills
- Must be enthusiastic with a desire to work hard and have a positive “can‐do” attitude
- Ability to multi‐task and handle responsibility
- Self‐ motivated and ability to take initiative
- Enthusiastic team player, shows enjoyment and interest in working collaboratively
- Uphold our core values: Experience, Positivity, Innovation, Community. These core values set the tone in everything we do, guide how we serve our fans, and help us create lasting memories both on and off the field. It is essential that anyone in this position commits themselves to living out these core values every day.
- Uphold our service vision: Happy People Making People Happy. We want people who love what they do, who find joy in making others laugh or smile, who want to use fun and happiness to make a difference in the lives of coworkers, clients, and fans.
Reports To: Director of Sales
Stipend: $500 monthly stipend
Housing: Housing available upon request. Intern will be responsible for utilities.
Credit: College credit towards a major, minor, or general elective may be earned.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.