Club Operations Intern
Court 16
4 hours ago
Internship
On-site
Newton, Massachusetts, United States
$700 USD weekly
Paid or Stipend
Who We Are
Court 16's mission is to offer a unique and holistic tennis experience to kids and adults of all physical abilities and social and geographical backgrounds in a safe environment curated specifically for them. With custom-designed courts, world-class instruction, and an unwavering commitment to inclusion, Court 16 offers a tennis experience unlike any other. At our core is Court 16’s dedication to fostering the values of sportsmanship, discipline, and inclusion conveyed through well-rounded activities and a culture embedded in fair play.
We’re excited to be opening a brand new location in Newton, MA, just outside Boston, and are actively hiring passionate Club Operations Intern (Seasonal) to help us build our community from the ground up.
Why Join Court 16?
At Court 16, we're redefining what it means to deliver exceptional service in a sports environment. As a Member Services Associate, you'll play a key role in creating a welcoming, inclusive, and professional experience for every family, player, and guest who walks through our doors.
We are a fun, customer-centric, and mission-driven team that values attention to detail, clear communication, and a collaborative work ethic. If you're passionate about hospitality, thrive in fast-paced environments, and want to contribute to a growing community, you'll find your place here.
Position Overview
We are looking for a Club Operations Intern to join our team in Newton for the summer. This is a hands-on role for someone interested in hospitality, sports management, marketing, or operations — and looking to gain real experience inside a fast-growing company. You will work directly with the Club Manager and Assistant Club Manager, supporting daily operations, member experience, and community engagement as we build our first club in Massachusetts.
This role runs from May 15 through August 30, with the opportunity to continue into the fall.
Key Responsibilities
- Support day-to-day club operations and front desk experience.
- Help deliver a premium, welcoming environment for members and families.
- Assist with scheduling flow, check-ins, and overall club organization.
- Support local events and community activations alongside the Club Manager.
- Participate in grassroots marketing efforts (flyers, partnerships, outreach).
- Follow and execute operational systems developed across our NYC clubs since 2014.
- Collaborate with team members across coaching and operations.
What We're Looking For
- Current college student or recent graduate preferred, ideally with a strong interest in gaining hands-on experience.
- Demonstrated interest in hospitality, sports, marketing, or operations, with a desire to grow in one of these areas.
- Positive, proactive, and team-oriented mindset, with a willingness to take initiative and support others.
- Strong communication skills paired with solid attention to detail in both customer interactions and daily tasks.
- Comfortable being on your feet for extended periods while actively engaging with members throughout the day.
- Ability to thrive in a fast-paced, customer-facing environment while maintaining a high level of professionalism.
- Weekend availability preferred, with flexibility to support peak business hours.
What You'll Get
- $700/week
- Be part of launching our brand new location in Newton, Massachusetts.
-
Benefits & Perks (In a Nutshell):
- Comprehensive benefits including health insurance support, retirement with employer match, and paid time off.
- Quarterly wellness stipends and employee perks like program discounts, retail commissions, referral bonuses, and shift coverage incentives.
- Weekly snacks, fruit, coffee/tea, monthly team meals, and annual celebrations.
- Access to our state-of-the-art tennis and pickleball facility.
- A mission-driven workplace focused on excellence, inclusion, and professional growth.
- Significant opportunities to expand your role and advance within the company.
Let's Build Something Great Together
At Court 16, we're more than just a tennis and pickleball club. We're building a community centered around connection, inclusivity, and exceptional experiences. As a Member Services Associate, you'll be at the heart of that mission, helping create a space where every member feels welcome and supported.
If you're passionate about hospitality, enjoy working in a dynamic environment, and want to be part of a growing team, we encourage you to apply.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.