Desktop Support Intern

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

The Texas Rangers are seeking a Desktop Support Intern to join our team! This role will support the day-to-day operations of the Information Technology department by assisting with technical support, device deployment, asset management, and event-related technology needs.

This full-time, year-long internship offers hands-on experience in enterprise IT operations, providing support to staff both on-site and remotely. It is an excellent opportunity for college seniors or recent graduates looking to gain practical, real-world experience in IT support and operations.

ESSENTIAL FUNCTIONS OF POSITION INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

• Assist the IT Operations team with setting up laptops for new hires and configuring workspaces for employees.
• Assist with the collection, inventory, and auditing of organizational IT equipment for Texas Rangers/REV Entertainment.
• Provide technical support to employees both in the office and remotely, troubleshooting hardware and software issues.
• Support and troubleshoot technology used during games and events, including printers, ticket pedestals, handheld devices, and suite readers.
• Other duties as assigned.

PREFERRED QUALIFICATIONS:

• Currently pursuing or recently completed a degree in Information Technology, Computer Science, Cybersecurity, or a related field (seniors or recent graduates preferred).
• Minimum GPA of 3.0.
• Strong interest in IT support, infrastructure, or systems administration.
• Excellent customer service and communication skills.
• Ability to handle confidential information with professionalism and discretion.
• Strong organizational skills and attention to detail.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.  They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the job.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!