Event Management Intern - Event Operations

Location: Miami, FL – Hard Rock Stadium
Company: BEST Crowd Management
Duration: Baseball Season Internship 
Compensation: Paid Internship (Minimum Wage for Office Hours - $14.00 / hr & Event Wage on Gamedays - $17.25 / hr  

About BEST Crowd Management: 

BEST Crowd Management is a nationwide leader in event security and guest services, providing operational excellence at some of the most high-profile stadiums, arenas, and entertainment venues in the country.

Internship Overview: 

BEST Crowd Management is seeking motivated Event Management Interns to gain hands-on experience in Event Security & Guest Services Operations at major stadiums and arenas. This role is designed for students or recent graduates looking to develop leadership skills in large-scale event operations, crowd management, and venue security. Interns will be actively involved in gameday execution, staffing logistics, and operational planning.

Key Responsibilities: 

• Assist in the hiring, scheduling, and payroll management for event security and guest services staff. 
• Support the set-up and breakdown of event operations, ensuring all logistics align with security and crowd management plans. 
• Help lead gameday operations, including deployment of staff, troubleshooting issues, and working frontline roles as needed. 
• Conduct onboarding and training for new event staff. 
• Collaborate with stadium and arena leadership teams to ensure operational efficiency. 
• Participate in post-event evaluations and reports to improve future operations. 
• Gain exposure to venue security protocols, emergency response plans, and crowd control strategies. 
• Provide hands-on support in various departments to gain a 360-degree view of event management. 

What We’re Looking For: 

• Currently pursuing or recently completed a degree in Sports Management, Hospitality, Business, Criminal Justice, or a related field. 
• Passion for live events, sports, and large-scale operations. 
• Strong communication and leadership skills with the ability to problem-solve in fast-paced environments. 
• Ability to work nights, weekends, and holidays as required for events. 
• Willingness to work in both operational and administrative roles, gaining well-rounded experience. 
• Comfortable working outdoors and in various weather conditions. 

What You’ll Gain: 

• Hands-on experience in stadium and arena operations at major venues. 
• Mentorship from industry leaders in event security and crowd management. 
• Networking opportunities within the sports and live event industry. 
• A chance to be part of high-energy events, from professional sports games to concerts and special events. 

How to Apply: 

Interested candidates should submit a resume and cover letter detailing their interest in event operations and relevant experience. 

It is the policy of BEST Crowd Management to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, BEST Crowd Management complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of BEST Crowd Management not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.