Graduate Assistant - Sport Ticketing

The ESU Athletics Ticketing Graduate Assistant will coordinate, implement and execute intercollegiate athletic sport events ticket operations and sales. This position reports directly to the Associate Athletic Director for External Operations.

PRINCIPAL DUTIES AND RESPONSIBILITIES

Assist in overseeing all ticket operations for ticketed sports: football, volleyball, soccer, women’s and men’s basketball, baseball, softball and track and field

Build season and single ticket events and manage inventory in the ticketing system

Assist in the implementation of a strategic ticketing plan, including season ticket marketing and outreach

Work to increase ticket sales, group sales, and experience packages for fans

Coordinate along side all external relations units to maximize results of marketing and ticket promotion plans

Assist in day-to-day operations of the ticket office, including answering phone calls and emails

Represent ESU Athletics at community outreach and campus events to increase awareness and promote ticket sales and events

Assist in departmental events

Manage the day-to-day operations and tasks of ticketing student workers

Assist in game day management of any post-season athletic events

Perform related duties as assigned

Adhere to all NCAA, MIAA, and Emporia State University policies

WORKING CONDITIONS

Work is performed under multiple conditions, from a typical office environment to outdoor athletics facilities that can be in any weather. The graduate assistant will be required to work beyond the normal office hours, such as weekends, evenings, and holidays.

A Bachelor’s Degree in Sport Management, Marketing, Communications, Business, or a related field is required Strong interpersonal skills, high energy, and the ability to work effectively with a diverse community is required Ability to communicate effectively, both orally and in writing is required Strong organizational skills are required Understanding and working ability with Microsoft Office and a ticket system is preferred

GRADUATE ASSISTANT REQUIREMENTS: The selected candidate must apply and be accepted into an Emporia State University graduate program. The Graduate Assistant will receive a tuition waiver for up to 9 credit hours per semester, a stipend, and must maintain a 3.0 grade point average in their graduate studies.  The stipend amount for graduate assistantship positions for fiscal year 2027 will be $12,000 for the fall and spring semester combined. Assistantship positions for one semester (FA or SP) will have a stipend amount of $6000.