GROUPS & BOX OFFICE INTERNSHIP

GROUPS & BOX OFFICE INTERNSHIP

Duties/Responsibilities (including but not limited to)

Game Day — Pre-game

• Pre-game meeting to review game day duties and responsibilities and analyzing ways to enhance our overall fan experience
• Prepare all group areas by setting up everything where it looks clean, collected, and put together.
• Assist with taking ticket orders at the Box Office
• Provide exceptional customer service to all guests

Game Day — In-Game

• Secure all group areas and continually check with fans to make sure they’re doing okay
• Help with fan related ticket questions
• Assist as needed in the Box Office
• Assist with overseeing the Fan Information table
• Occasionally help in the Box Office by selling tickets when gates open
• Fulfill all guest requests in group areas

Game Day — Post-Game

• Post-game staff wrap up meeting to review current game performance and analyze ways to enhance our overall fan experience for future games
• Go over future games as it relates to tickets sold
• Help tear down group areas and clean up once fans leave the area

Non-Game Days

• Plan and prepare for future games
• Assist in mascot/player appearances in the community and throughout the Metro
• Assist with non-Monarchs related events that occur at Legends Field if needed
• Additional Box Office hours may be available when needed
• All other duties as assigned

WHAT WE EXPECT FROM YOU

• Be committed to learning and gaining knowledge about our industry to set yourself up for a future career in sports
• You are a part of the Monarchs family so we expect you to commit to providing excellence and exceptional customer service to our fan base at all times while respecting your colleagues
• Current student in a junior college / college / university with at least a 2.75 overall GPA and a 3.0 major GPA with a declared major.
• Full commitment for the entirety of the season (May through September–depending on your class schedule)
• Absorb everything you’re taught and embrace every opportunity that’s presented to you
• Meet our goals and let us help you achieve yours
• Ask questions! We like questions
• Enjoy this experience. It’ll go quick!

ADDITIONAL NEED TO KNOWS

• Official Start Date: Early May 2026
• Official End Date: Mid September 2026
• Internships can be done for college credit. No housing is provided.
• Must have reliable transportation to and from the ballpark
• All internships are paid position

Interested applicants can submit their resume and cover letter to mkolenda@monarchsbaseball.com. Please put “Groups/Box Office” in the subject line.