Human Resources Administrative Internship, Progressive Field

Delaware North Sportservice is hiring an Administrative Intern to join our team at Progressive Field in Cleveland, Ohio. As an Administrative Intern, you will assist the management team with training and scheduling team members. On event days, you will help the Human Resource team with team member checkin and employee relations. 

Are you an undergraduate or graduate student seeking an internship in a fast-paced, inclusive environment with real-world learning opportunities? Delaware North internships are paid and can be completed for academic credit. 

By participating in our internship program, you will gain valuable work experience, develop your leadership capabilities, and make an impact on the business. You will discover how a global hospitality company operates and work alongside exceptional team members who exemplify our values: Lean Forward, Come Together, Stand Up, Do Right, and Think Guest.

All Delaware North interns participate in the Delaware North Intern Experience which includes opportunities for hybrid and in-person work, executive and peer mentoring, and on-the-job learning.

Ready to help create the future of hospitality? Apply today to see why this internship is your best career move yet.

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Employee assistance program 
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

Delaware North operates concessions and premium dining at Progressive Field since dating back to 1994. The 35,041-seat venue is home to Major League Baseball's Cleveland Guardians.

• Support the HR team with internal and external inquiries and requests
• Assist with new hire orientation and on-boarding at the venue
• Coordinate team member scheduling on event days and track attendance
• Support with team member check-in on event days
• Perform end of event tasks, including the closing of stands and retail transaction reports

• Must be at least 18 years old
• Must be enrolled at an accredited college or university; Business Administration or Human Resources majors preferred
• Proficiency with Microsoft Office Products including Word and Excel
• Ability to work flexible hours, including evenings, weekends, and holidays

• Ability to lift and carry up to 50 lbs
• Constant lifting, twisting, reaching, bending, and repetitive motions