Intern - Ticket Sales and Service (2026 Summer)

The Pirates Why

The Pittsburgh Pirates are a storied franchise in Major League Baseball who are reinventing themselves on every level. Boldly and relentlessly pursuing excellence by:

• purposefully developing a player and people-centered culture;
• deeply connecting with our fans, partners, and colleagues;
• passionately creating lifetime memories for generations of families and friends; and
• meaningfully impacting our communities and the game of baseball.

At the Pirates, we believe in the power of a diverse workforce and strive to create an inclusive culture centered in Passion, Innovation, Respect, Accountability, Teamwork, Empathy, and Service.

Job Summary

This internship supports the Ticket Sales & Service Department—including Service & Retention, Group Sales, Inbound, Customer Service, and Ticket Operations—through a variety of in-season, off-season, and game-day responsibilities. The intern will receive hands-on training in sales and the ticketing system to prepare for sales and service conversations. This role offers practical experience in revenue generation, customer service, and fan communication through the customer service line. The intern will also assist the sales team at both on-site and off-site events, such as Season Ticket Holder Events, Group Theme Nights, and other ticket-related activations.

Responsibilities

1. Fulfill Ticket Sales and Service projects
2. Gain hands-on experience in fan engagement and sales through customer service line interactions
3. Assist sales team with events, group theme nights, and Group Programs on gamedays
4. Assist with Customer Service and Tours

Qualifications

Required:

1. Authorized to work lawfully in the United States.
2. Candidates must be enrolled in an accredited institution at a junior, senior, or graduate level.
3. Candidates majoring in Sports Management, Marketing, Communications, Business or related areas.

Equal Opportunity Employer

The Pittsburgh Pirates are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.