Intern, Ticket Sales & Service

Job Type
Internship

Description

A storied sports franchise…a world class arena…the best fans…

AND YOU

Original – Authentic – Vibrant – Attainable

Our Game Plan

The New York Islanders Hockey Club is one of the most iconic franchises in professional sports, with a deeply passionate and loyal fan base that is second to none. Built on a Dynasty in the 1980’s with four straight Stanley Cup Championships and 19 consecutive playoff series wins, our history has defined a legacy that remains untouched in professional sports. That legacy inspires us to leave our mark in the sports, entertainment, and cultural landscape.

In 2021, the New York Islanders moved to our new permanent home, UBS Arena. This state-of-the-art venue, which was built for hockey and made for music, is nestled within the historic Belmont Park – a storied landmark of New York. UBS Arena features best in class facilities and amenities, including premium suites, clubs, and lounges that offer boutique hospitality to elevate the guest experience. UBS Arena is part of a larger redevelopment project at Belmont Park, which aims to transform the area into a vibrant entertainment destination with the opening of Belmont Park Village in 2024 and the new Belmont Park Racetrack in 2026.

How to Make the Team

The Intern, Ticket Sales & Service position is a season-long internship that gives you hands-on exposure to professional sports business through the Ticketing team. You'll work directly alongside our ticket sales and service departments throughout the season — learning the operational side of the business while getting real client-facing experience at games and events. It's a great fit for someone looking to build a career in sports sales, business operations, or client services.

Show Us You Can

Sales Operations

• Support the ticket sales team with day-to-day operational tasks — prospecting, assisting with maintaining workflows, and additional tasks as assigned
• Help prepare reports, track sales activity, and organize data reps use to prioritize their pipelines
• Assist with logistics around ticket plan fulfillment and sales events

Service & Retention

• Help reps support their existing accounts — maintaining inventory of items, assist with the rewards platform, and additional tasks as assigned
• Work home games and events throughout the season as a visible, helpful presence for members 
• Help with reports related to retention and renewing

Your Training & Talent

• A senior in college or recent graduate with a Bachelor's degree in Business, Sports Management, or a related field
• Strong written and verbal communication skills
• Microsoft Office proficiency — specifically Microsoft Excel
• Laptop with NYI-issued email
• Available for the full length of the season (September-Post Season), including games and events outside standard business hours

Where You’ll Go

• The New York Islanders have offices in Floral Park, NY
• Attend home games at UBS Arena and other events (events can fall on evenings, weekends, and/or holidays)

What Skills You’ll Use

• Flexibility: Switch gears on a moment’s notice and adapt to shifting priorities
• Motivation: Leverage your personal skills to drive results and influence success
• Autonomy: Manage your time, work independently, and prioritize tasks
• Collaboration: Liaise with cross-functional internal teams and establish positive relationships 
• Creativity: Think outside the box, bringing innovative ideas to the table
• Accountability: Take ownership of your work
• Conflict Resolution: Show off your problem solving and decision-making skills

What’s in it for You

• Expanding your experience with an iconic NHL® franchise in our quest for a 5th Stanley Cup

The Fine Print

The New York Islanders are an equal opportunity employer and value diversity at our organization. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Salary Description$17.00 hourly