Jacksonville Icemen Operations & Sales Internship Program 2026-2027
Jacksonville Icemen
2 hours ago
Internship
On-site
Jacksonville, Florida, United States
College Credit
The Jacksonville Icemen are seeking highly motivated, outgoing, and dedicated candidates for our 2026 - 27 Season. Candidates should expect to build upon their work experience in the fast-paced, result-driven world of the ECHL. All applications will be kept on file until the beginning of the internship program that each candidate applied for.
Position Overview:
The internship program offers hands-on experience on our game days and in the front office. Interns will learn various skills while working closely with all members of the Jacksonville Icemen Front Office to execute a game day. Interns will also have the opportunity to assist on projects in the office and at community events with our sales team.
Timeline:
- Internship program will run from mid-September 2026 – April 2027 (or at the completion of Playoffs)
The ideal candidate will have the following attributes:
- Customer first mindset while at games, in the office and at events.
- Strong communication skills
- Self-starter who takes initiative
- An open mind and willingness to learn.
- Works with enthusiasm, dedication, and pride.
- A positive attitude and professional appearance.
- Strong ability to work well under pressure and in a fast-paced environment.
As an intern your responsibilities may include the following:
- Attend all 36 home games throughout the season.
- Assist with the setup, execution, and breakdown of all game-day operations.
- Assist in the planning and execution of theme nights, promotions, giveaways, intermission entertainment, postgame activities, and fan engagement initiatives.
- Coordinate on-ice presentations, including anthem singers, color guards, ceremonial puck drops, and other game-day entertainment.
- Support Game Presentation staff and assist with production needs during games.
- Manage in-game activations, including the 50/50 Raffle, DASH auction tables, merchandise sales, and inventory.
- Provide exceptional customer service by assisting fans, supporting premium hospitality areas, and helping create a positive game-day experience.
- Assist with Season Ticket Member events, community appearances, promotional events, youth hockey initiatives, and mascot appearances when needed.
- Attend weekly office hours to gain experience in Ticket Sales, Marketing, Community Relations, Business Administration, and Event Operations.
- Assist with ticket sales support, administrative projects and other departmental initiatives.
- Perform other duties and special projects as assigned.
Internship Requirements:
- Working towards a four-year college degree or graduate degree or recent graduate in Marketing, Business Administration, or Sports Management
- Housing and transportation in the Jacksonville Area
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Strong organizational and oral/written communication skills
- Proven ability to work independently and take ownership of projects.
- Strong professional attitude
- Experience in the sports industry is preferred.
- Available to work every home game.
Compensation:
This is a non-paid internship. If an intern needs school credit, they can receive hours.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.