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Merchandise Internship (Summer 2027)

Washington Wild Things
1 hour ago
Internship
On-site
Washington, Pennsylvania, United States
College Credit
POSITION OVERVIEW
Do you have a passion for sports, an eye for the latest trends and a knack for helping fans show off their team pride? The Washington Wild Things are looking for enthusiastic, creative and customer-focused individuals to join our Merchandise team for our milestone 25th season in 2027! From the jerseys on fans' backs to the hats, shirts and souvenirs that make every trip to the ballpark memorable, merchandise is a big part of the Wild Things experience! Our Merchandise interns will help bring the team's retail operation to life, creating a fun and welcoming shopping experience while learning the business behind the gear. From assisting fans in the team store and managing inventory to preparing merchandise displays, processing sales and helping develop fresh ideas for new products and promotions, no two days will be exactly the same. You'll gain hands-on experience in retail operations, merchandising, inventory management and sports business while helping keep our fans looking their best. We're looking for outgoing, dependable and detail-oriented individuals who enjoy working with people, take initiative and thrive in a fast-paced environment. If you're ready to learn the business of sports retail, bring your creativity to the table and help fans celebrate 25 seasons of Wild Things baseball in style, we want you on our team!
This unpaid internship must be completed for college credit. Additional paid opportunities may be available and discussed after hiring.
WHAT YOU'LL DO
Retail Sales & Fan Experience
  • Assist with daily operations of the Wild Things team store and merchandise sales locations.
  • Provide friendly, knowledgeable customer service and help fans find their favorite Wild Things gear.
  • Process merchandise transactions, including cash and credit card purchases.
  • Assist with customer questions, product recommendations, exchanges and special requests.
  • Help maintain an organized, welcoming and enjoyable shopping environment.
Merchandise Inventory & Management
  • Assist with receiving, counting, organizing and stocking merchandise shipments.
  • Monitor inventory levels and help identify products that need to be restocked or reordered.
  • Conduct inventory counts and assist with maintaining accurate merchandise records.
  • Organize merchandise storage areas and assist with product labeling and pricing.
  • Help track popular items, sales trends and product availability.
Merchandising & Product Development
  • Create and maintain attractive merchandise displays throughout the team store.
  • Assist with preparing merchandise for promotional nights, special events and new product launches.
  • Contribute creative ideas for new apparel, souvenirs and merchandise offerings.
  • Help identify retail trends and opportunities to enhance the Wild Things merchandise lineup.
  • Assist with seasonal promotions, product photography and merchandise marketing efforts.
Game-Day & Special Event Operations
  • Prepare merchandise locations for home games, concerts, festivals and other stadium events.
  • Assist with setting up and breaking down merchandise displays and temporary sales locations.
  • Support game-day merchandise operations during high-volume sales periods.
  • Help fulfill merchandise needs for group outings, promotional events and special requests.
  • Assist with additional retail, marketing and ballpark operations responsibilities as assigned.

WHAT WE'RE LOOKING FOR
  • Strong interest in sports business, retail management, merchandising or marketing.
  • Outgoing, friendly personality with a passion for customer service.
  • Strong organizational skills and attention to detail.
  • Ability to multitask and remain professional in a fast-paced environment.
  • Willingness to learn, take initiative and accept constructive feedback.
  • Comfortable handling transactions and working with point-of-sale systems.
  • Basic proficiency in Microsoft Office, particularly Excel.
  • Creative mindset with an interest in apparel, retail trends and product presentation.
  • Ability to work evenings, weekends, home games and special events as scheduled.
  • Previous retail or customer service experience is a plus but not required.

SCHEDULE AND POSITION DETAILS
Position Type: Seasonal Internship designed for school credit
Dates: Late April (orientation and spring training) through end of season or report back to school (regular season ends Sunday, September 5, 2027)
Game-day Commitment: Wild Things' home games (schedule available here)
Reports to: Senior Vice President of Facility Operations, Business Operations Assistant

READY TO APPLY?

Applicants must include a cover letter. Entering "N/A" in the cover letter section will disqualify an applicant, no matter the applicant's qualifications. The application asks for a cover letter, therefore it is most certainly applicable and must be made available! 

WHEN TO EXPECT TO HEAR?
Applicants are reviewed as submissions come in, at minimum every few days. Hiring for this summer could happen very soon or could 'drag' a bit in the effort to find the right hire. If you don't hear back immediately, there's no reason for concern. The team does its best to get some form of response back to everyone who applies. As hundreds of applications for various positions will need to be sifted through, please do not excessively follow up on your application status.

The Washington Wild Things are an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by applicable law.