Minnesota Vikings Fan Experience Intern

SUMMARY: The Minnesota Vikings Fan Experience Internship program aims to create relationships with aspiring sports and hospitality professionals. Students will receive the opportunity for development of their professional skills within guest relations, ticket operations, and premium services, further allowing them to network with seasoned professionals to achieve their career goals. The Guest and Premium Experience teams will oversee the operations of the program, while each role will report to different managers on Gameday specifically to their role (i.e. Events, Premium Experience, etc). Gameday roles will be assigned to each candidate upon completion of the interview process and acceptance into the program.

Beyond game day, interns participate in a robust professional development curriculum designed to build confidence, skills, and industry knowledge. Interns will also have opportunities to gain experience across other Vikings events and initiatives such as Minnesota Vikings Training Camp, where they will support guest experience, engage fans, and assist with operational activities.

GAMEDAY ROLE SUMMARIES: 

• Vikings Ambassador: From the time that gates open, to kick-off, to game end, the Vikings Ambassador will help with any necessary mobile ticketing, security, or guest relations needs at U.S. Bank Stadium. After kickoff, the Vikings Ambassadors will assist fans on the concourses, aid the guest relations booths, work season ticket member activations, and help to assess the overall game day experience through observation.
• Hype Team Member: These individuals will be responsible for getting our fans and team members excited for game day. Through interacting with fans and rewarding and recognizing our team members, these individuals will bring joy and energy on game day. Additionally, they are responsible for creating intentional and special experiences for our fans through surprise and delight opportunities.
• Activation Assistant: Our activation assistants will help ensure that different activations for our Partnership Marketing, Experiential Youth Marketing, Minnesota Vikings Foundation, and Events team are properly operating and providing our fans with a memorable experience
• Vikings Black Jacket: The responsibility of a Black Jacket is to engage with all premium guests inside the many suite and club spaces at U.S. Bank Stadium. There will be opportunities for interns in either Clubs or Suites. Those assigned to suites will be tasked with getting to know the game-to-game contacts for their respective premium space. They will serve as hosts, updating guests on important game day information and learning how they can enhance the game day experience. In Clubs, they are expected to greet guests and interact with them throughout the season, fostering relationships with season ticket members and taking diligent notes to be given to the Vikings premium team. 

QUALIFICATION REQUIREMENTS: 

• Students must be attending an accredited college or university program
• Work all home games and any tentative playoff games; Availability to also work Minnesota Vikings Training Camp preferred
• Attend one of two summer training sessions
• Attend a minimum of two of four professional development sessions throughout the season

CONFIDENTIALITY REQUIREMENTS: This position may require the individual to have access to confidential records and information. To successfully perform this position, confidentiality of the information with which the individual has contact must be maintained. 

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to perform physical tasks such as lifting and moving boxes, etc.
• The ability to stand or walk for long periods of time
• The ability to sit at a desk for long periods of time
• Ability to attend all 2026-2027 Minnesota Vikings home games (Preseason, Regular Season, Playoffs)
• Game days will require the candidate to navigate the stadium, premium locations, etc.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Required to work evenings and weekends at U.S. Bank Stadium

The Minnesota Vikings are committed to creating and sustaining a culture for you. Whoever you are, we are an organization that embraces and empowers people of all backgrounds and experiences and incorporate diversity, equity, and inclusion into the foundation of everything we do. We are proud to have a culture that empowers our people to harness their uniqueness to develop their full potential as a contributor to the success of the organization and the communities we serve. The Minnesota Vikings are an equal opportunity employer, and we continue to commit to creating equitable opportunities by ensuring that our place can be anyone’s place.