Mountain Sports Intern

Massanutten Resort

Job Summary

Position requires a motivated and energetic individual to represent our team as a Mountain Sports Intern. This position will involve a combination of marketing, customer service, and administrative tasks within a dynamic ski resort environment. The ideal candidate should possess excellent communication skills, phone etiquette, computer proficiency, and a strong understanding of ski area and resort operations.  Must be able to work independently and within a group setting; candidates with ski, snowboard, and/or bike experience are preferred.

• Knowledge of resort operations
• Customer service experience
• Excellent communication skills
• Computer skills

Preferred

Knowledge Snow Sports (ski, snowboard, mountain biking)

Typical Schedule

Days:

Varies, including weekends and holidays

Hours:

Varied hours available between 8:00 am - 8:00 pm, approximately 20-35 hrs/wk 

Core Responsibilities

• Assist in the planning, promotion, and execution of special events at the ski resort
• Collaborate with the marketing team to ensure events are well-promoted across various
• platforms
• Provide excellent customer service to resort guests, addressing inquiries and concerns professionally
• Engage with resort industry professionals and resources to gather valuable information on ski industry best practices through informal conversations
• Contribute to the development of e-commerce product offerings, enhancing the online experience for customers
• Work closely with the marketing team to optimize product visibility and sales through online channels
• Other duties assigned by management

For more information, please contact Mary Turner at 540.417.2235.