Sales Intern (June - April)

Position:                           Sales Intern       

Department:                   Sales & Service 

Reporting To:                  Director, Sales & Service             

Timeline:                          June 2026 - April 2027

Our Purpose:

We are building a championship organization that serves our fans, community and business partners through world class sports and entertainment. We believe that Winning Matters, our Fans come first, with risk comes reward, great teams can achieve unimaginable results, honoring the Pacific Northwest is our duty and driving the business is our responsibility.

Since the team was awarded in 2018 through to our first puck drop in 2021, the Kraken brand has become one of the most recognized and beloved in the NHL. Playing at Climate Pledge Arena, the most sustainable arena in the world, we want to provide a memorable experience every night and make fans for life. Our joint foundation, One Roof Foundation aims to advance equity and sustainability by increasing opportunities to thrive for our most vulnerable young people and communities. Kraken Community Iceplex serves not only as the official practice facility for the team, but also as a thriving 3-sheet community facility providing skating and hockey programming for all.

Our Vision:

To inspire a passion for learning and empower future leaders in a safe environment where they are valued for their individuality and diverse capabilities.

Our Commitment to Diversity, Equity, and Inclusion in Hiring:

The Seattle Kraken aspire to write a new playbook in sports and entertainment that includes everyone. In alignment with this vision, if you don’t meet every job requirement listed—or if you haven’t played ice hockey before or are still learning about the sport—we still encourage you to apply. We understand you may bring other relevant experiences and expertise to help us become the highest performance organization we can be. One of our core values is ‘Make Us Better’ and we recognize diversity, equity and inclusion as a critical business strategy.

If you’d like to request an accommodation in the application or interview process, please let us know by emailing: hr@seattlekraken.com.

Position Summary:
Our Sales & Service teams serve as the front line between the organization and our fans. Our job is to be able to speak directly with our fans, listen to their feedback and provide them with world class service while also cognizant of upsell opportunities. In sales, we live by the philosophy that we are never sold out! We currently operate with a true hybrid model – our team is trained to both sell and service our clients.

Duties & Responsibilities:

• Come with a positive attitude and be ready to work!
• Selling group tickets and season ticket memberships for the 26-27 season
• Assist in fulfillment of group tickets and earned incentives.
• Assist in executing member events.
• Provide support for implementation, distribution and reporting of FEVO offers.
• Provide support and ideas for streamlining tech stack processes – make us better!

Qualifications:

• Ability to work well within a team environment, yet comfortable completing tasks independently.
• Self-starter with the ability to follow direction and carry out a task from start to finish.
• Strong verbal and written communication skills, with an ability to present and communicate new ideas and concepts.
• Extremely organized and detail oriented, resourceful, quick learner and able to handle multiple projects simultaneously.
• A high degree of personal integrity and consistently put the interests of the organization first.

Compensation & Perks:

• In accordance with Washington’s Equal Pay and Opportunity Act, the pay range for the position is $21.50-$22.50/hr. Actual base pay will depend on the employee’s experience and other job-related factors permitted by law.
• Company-paid Orca card.
• Company-wide recognition platform.
• Corporate office located at the Kraken Community Iceplex in Northgate; within walking distance of the Northgate Light Rail Station and Northgate Transit Center; free parking.

Working Conditions:

• This role is based on-site in our Seattle office and requires work to be performed in person. However, we do value flexibility as the business will allow, and offer occasional opportunities to work from home.
• This role will work approximately 20-30 hours per week. Hours may fluctuate based on school schedule, work assigned, etc.
• Must be able to work a flexible schedule inclusive of weekends, nights and holidays required.
• Frequent bending, lifting 15-20 pounds, sitting, exposure to multiple external elements, extensive walking through the building including inclines and stairs.
• Must have transportation to and from events.

Seattle Hockey Partners, LLC and Seattle Arena Company, LLC are proud to be an equal opportunity workplace. We do not discriminate on basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or any protected category prohibited by local, state or federal laws.