Seasonal Intern, Live Experience

Our teammates are at the core of what we believe in: People, Collaboration, Learning, and Excellence (PeopleCLE). We look to hire individuals who are committed to our purpose of uniting and inspiring our city through the power of team. Our mission is to win the World Series while creating a compelling fan experience. If you believe you possess these important traits, please consider a career with the Cleveland Guardians.

PRIMARY PURPOSE: Provide comprehensive support for the in-park entertainment experience by assisting with the planning, coordination, and execution of all game presentation elements, contributing to an energetic, fan-focused atmosphere from gate open through postgame.

This role works closely with the Live Experience department and entertainment staff to ensure that all in-game features, promotions, and fan activations are executed accurately, efficiently, and in alignment with departmental and organizational goals.

The expectation of this seasonal internship is approximately 40 hours/week beginning in March 2026 and all home games through the end of baseball season.

RESPONSIBILITIES & DUTIES:

• Support inventory management and setup for all designated entertainment areas, ensuring all materials and equipment are prepared and in place prior to gates opening.
• Coordinate load-ins, logistics, and on-site needs for Block Parties, Kids Fun Days, and theme nights, helping to create a fun, engaging experience for fans of all ages.
• Assist in the management and execution of in-game entertainment elements, including pregame ceremonies, promotions, and fan activations throughout the ballpark.
• Support the preparation and execution of all in-game entertainment components, including sponsorship promotions, scoreboard features, and on-field presentations.
• Assist with the planning, coordination, and execution of the Honorary Bat Kid experience, ensuring a memorable and positive interaction for participants and their families.
• Help manage logistics (including tickets and parking), communication, and credential distribution for anthem performers, color guards, ceremonial first pitches, and other experience participants.
• Assist with the selection, communication, and execution of all Sunday Kids Experiences, including Kids Starting Lineup, PA Kid, and Play Ball Kid.
• Work closely with the in-park host and camera operators to ensure effective execution of all in-park features and live elements.
• Serve as a point of contact for gameday and on-field participants, partners, and vendors, providing clear direction and support throughout their experience.
• Assist with game script preparation, including timing, formatting, and alignment with overall game presentation objectives, and support accurate execution during games.
• Assist with running Striker meetings and associated pregame logistics, ensuring that all involved staff are informed, prepared, and aligned.

EDUCATION & EXPERIENCE REQUIREMENTS:

• Bachelor’s degree in marketing, communications, or a related field is preferred, or an equivalent combination of education and experience.
• 1–3 years of related experience in live show production and/or entertainment operations is preferred.

JOB SKILLS:

• Ability to follow directions and adjust "on the fly" in a fast-paced, live event environment.
• Basic understanding of organizational structure, goals, and mission.
• Strong communication skills with both staff members and fans.
• Creative thinking and problem-solving skills with a solutions-focused mindset.
• Ability to work independently and as part of a team in a fast-paced, ever-changing environment while maintaining a positive attitude in front of large crowds.
• Expresses a high-energy, cheerful demeanor in all situations, reflecting the organization's commitment to exceptional fan experience.

JOB REQUIREMENTS:

• Demonstrated flexibility to work evenings, weekends, and occasional holidays in accordance with the team's game and event schedule.
• Ability to perform the essential physical requirements of the role as outlined in the job description, which may include extended periods of sitting, standing, lifting up to 50lbs, or navigating a multilevel ballpark.

ORGANIZATIONAL REQUIREMENTS:

• Demonstrates the ability to read, speak, comprehend, and communicate effectively to perform job duties and interact with coworkers.
• Represents the Cleveland Guardians in a positive fashion to all business partners, teammates, and the public.
• Ability to build robust, professional relationships with teammates by demonstrating interpersonal skills, approachability, and a collaborative spirit contributing to a positive, respectful work environment.
• Ability to perform the essential physical requirements of the role as outlined in the job description, which may include extended periods of sitting, standing, lifting, or navigating a multilevel ballpark.
• Adapt quickly and effectively to a fast-paced, dynamic, and diverse work environment.
• Ability to act according to organizational values and service excellence at all times.
• Willingness to work extended days and hours, including holidays and weekends.

As a proud pillar of the Cleveland community, the Cleveland Guardians are dedicated to building a team that embodies the heart and spirit of our city. We offer compensation and benefits that attract, engage, and retain top talent - individuals who share our commitment to excellence, teamwork, and making an impact both on and off the field.

The expected hourly rate for this position is $16.00. This rate serves as a general guideline; actual compensation will be determined based on a candidate’s skills, experience, and qualifications, as well as market and business considerations.

At the Cleveland Guardians, we are all about creating an environment that brings out the best in everyone. It is a big part of who we are, how we compete, and how we make an impact in our community. We want every employee to feel like they truly belong here.  

We also know that people sometimes hesitate to apply for jobs unless they check every single box on the qualifications list. We’re looking for the best person for the job, and we know that you might bring skills and experiences that aren’t exactly listed but could be a huge asset to our team. So, if this role excites you, we encourage you to apply, even if you don’t meet every single qualification.