Ticket Sales Internship (Summer 2026)

Reports to: Director of Ticket Sales
Based at: PPG Paints Arena, 1001 Fifth Ave, Pittsburgh, PA 15219 (in person is required for this internship)

Approximate Timeline:

• This internship posting will remain open until February 13th, 2026. 
• Applicants will be reviewed on a rolling basis and reached out with further communication by March 2nd, 2026, at the latest.
• Anticipated start date is May 18th, 2026 and end date is August 14th, 2026.

Requirements: This internship is onsite at the Pittsburgh Penguins offices at PPG Paints Arena and is open to students entering their junior or senior year in college, with 40 hours of flexible availability each week.  The internship is paid hourly at the rate of $10 per hour. Students remain eligible for earning course credits for their internship and will be responsible for ensuring that the internship meets the criteria of their program and/or university.

Objective: Intern(s) will observe and learn the basics of how a professional ticketing department functions. Exposure includes (but is not limited to) season ticket sales, group sales, membership retention, and operations throughout the duration of the semester.

Essential Duties and Responsibilities:

• Learn all aspects of the ticket sales process
• Cold-call past purchasers, local businesses and organizations
• Self-prospect and search for opportunities to assist new businesses and local organizations through season ticket, group, or premium packages
• Update customer information in Ticketmaster Archtics and/or CRM when needed
• Assist in the planning, development and execution of both prospecting and season ticket holder events
• Work as on-campus brand ambassador for GetGo Student Rush program
• Conduct research and brainstorm new benefits, incentives, events, and experiences for the department
• All other duties as assigned

Skills, Experience and Abilities:

• Pursuing a Bachelor’s degree from an accredited college or university in Business, Sports Management, Marketing or related field
• Proficiency in MS Outlook, Word, Excel, PowerPoint
• Excellent communication skills including written and verbal; ability to present ideas clearly and concisely
• A self-starter with a positive attitude; customer service and fan experience oriented
• An ability to thrive in a dynamic, deadline-driven environment
• Flexibility to adapt to a frequently changing work environment, and deliver on challenging demands
• Presents self in professional manner and have the ability to interact with all levels of the organization and outside contacts and maintain the highest level of confidentiality
• Available to work a variable schedule, including nights, weekends, and home games as scheduled
• Open to feedback with a strong desire to learn and grow; highly coachable and receptive to guidance

Prospective employees will receive consideration without discrimination based on race, religious creed, color, sex, age, national origin, handicap, disability, military/veteran status, ancestry, sexual orientation, gender identity/expression or protected genetic information.