Ticket Sales & Service Intern
DC Flight - Major League Volleyball
16 hours ago
Internship
On-site
Washington, District of Columbia, United States
College Credit
About Major League Volleyball
Major League Volleyball (MLV), competing in its fourth season, is the longest-running formal professional volleyball league in the United States. Designed to elevate the sport through world class competition, commercial innovation, and cultural relevance, MLV brings together elite athletes, visionary leadership and global ambition. With alignment to USA Volleyball and a commitment to Olympic development, MLV serves as the premier pathway from professional play to the world stage. For more information, visit mlvb.com.
About DC Flight
DC Flight will compete as one of four expansion teams in the 2027 season and deliver women’s professional volleyball, one of the fastest growing sports, to the nation’s capital. Anchored in strong regional youth participation, abundant collegiate talent, and an avid local sports fanbase, the franchise will strengthen the major league footprint of the district and cement it as the Sports Capital. All United Sports and Entertainment (AUSE), led by CEO Jason Levien, adds the team to its robust roster which also includes DC United and DC Power.
Position Overview
DC Flight is seeking a motivated, enthusiastic, and detail-oriented Ticket Sales Intern to support the Ticket Sales + Service department during the team's inaugural season. Reporting directly to the Manager, Ticket Sales + Service, this internship will provide hands-on experience in professional sports ticket sales, customer relationship management, business development, and live event operations.
The Ticket Sales Intern will gain exposure to the day-to-day operations of a professional sports sales department while assisting with prospecting initiatives, sales campaigns, group sales opportunities, client communications, and match-day experiences.
This is an opportunity for a student interested in pursuing a career in sports management, sales, marketing, or business development to gain valuable industry experience while contributing to the growth of a new professional sports franchise.
Key Responsibilities
• Sales Support: Assist Account Executives with daily sales initiatives, prospecting efforts, and revenue-generating campaigns.
• Lead Generation: Research and identify potential ticket buyers, including local businesses, schools, youth sports organizations, community groups, and corporate prospects.
• Outbound Sales: Assist with introductory outreach, follow-up communications, and sales campaigns to generate interest in DC Flight ticket products.
• Group Sales Development: Help identify group outing opportunities and assist with outreach to schools, youth organizations, nonprofits, and local businesses.
• CRM Management: Assist with maintaining accurate prospect records, updating customer information, and tracking sales activity within CRM and ticketing platforms.
• Market Research: Research local organizations, businesses, and potential customer segments to identify new revenue opportunities throughout the DMV.
• Sales Presentations: Assist in preparing sales materials, ticket proposals, pricing information, and presentations for prospective clients.
• Customer Service: Support the Ticket Sales + Service team with customer inquiries, ticket-related questions, and general client communications.
• Match-Day Operations: Assist with match-day sales initiatives, client hosting, fan engagement, and ticket service needs.
• Cross-Department Collaboration: Work alongside Marketing, Ticket Operations, and Match Day staff to support promotional initiatives and enhance the overall fan experience.
Perform other duties as assigned to support the growth of the organization.
Qualifications
• Currently pursuing a bachelor’s or master’s degree in Sports Management, Business Administration, Sales, Marketing, Communications, or a related field.
Preferred Qualifications
• Interest in pursuing a career in professional sports, ticket sales, business development, marketing, or sports management. • Strong written and verbal communication skills.
• Outgoing personality with an interest in building relationships and connecting with new people.
• Highly organized with strong attention to detail.
• Self-motivated, proactive, and eager to learn in a fast-paced environment.
• Comfortable working independently and collaboratively as part of a team.
• Familiarity with Microsoft Office, Google Workspace, or CRM platforms is a plus. • Previous experience in athletics, customer service, sales, or campus organizations is a plus.
Schedule & Commitment
Reports to: Manager, Ticket Sales + Service
Department: Ticket Sales
Works closely with: Account Executives, Sponsorship, Business Development, Marketing, and Match Day Operations.
• Internship based in Washington, DC, primarily out of Audi Field and the team's home playing venue.
• Unpaid internship for academic credit.
• Candidates must be able to coordinate academic credit requirements through their college or university.
• Schedule and weekly hours to be coordinated based on academic requirements and department needs.
• Availability for all home matches, select evenings, and weekends is expected.
• Opportunity to gain hands-on experience in a professional sports environment and receive mentorship from department leadership.
Major League Volleyball (MLV), competing in its fourth season, is the longest-running formal professional volleyball league in the United States. Designed to elevate the sport through world class competition, commercial innovation, and cultural relevance, MLV brings together elite athletes, visionary leadership and global ambition. With alignment to USA Volleyball and a commitment to Olympic development, MLV serves as the premier pathway from professional play to the world stage. For more information, visit mlvb.com.
About DC Flight
DC Flight will compete as one of four expansion teams in the 2027 season and deliver women’s professional volleyball, one of the fastest growing sports, to the nation’s capital. Anchored in strong regional youth participation, abundant collegiate talent, and an avid local sports fanbase, the franchise will strengthen the major league footprint of the district and cement it as the Sports Capital. All United Sports and Entertainment (AUSE), led by CEO Jason Levien, adds the team to its robust roster which also includes DC United and DC Power.
Position Overview
DC Flight is seeking a motivated, enthusiastic, and detail-oriented Ticket Sales Intern to support the Ticket Sales + Service department during the team's inaugural season. Reporting directly to the Manager, Ticket Sales + Service, this internship will provide hands-on experience in professional sports ticket sales, customer relationship management, business development, and live event operations.
The Ticket Sales Intern will gain exposure to the day-to-day operations of a professional sports sales department while assisting with prospecting initiatives, sales campaigns, group sales opportunities, client communications, and match-day experiences.
This is an opportunity for a student interested in pursuing a career in sports management, sales, marketing, or business development to gain valuable industry experience while contributing to the growth of a new professional sports franchise.
Key Responsibilities
• Sales Support: Assist Account Executives with daily sales initiatives, prospecting efforts, and revenue-generating campaigns.
• Lead Generation: Research and identify potential ticket buyers, including local businesses, schools, youth sports organizations, community groups, and corporate prospects.
• Outbound Sales: Assist with introductory outreach, follow-up communications, and sales campaigns to generate interest in DC Flight ticket products.
• Group Sales Development: Help identify group outing opportunities and assist with outreach to schools, youth organizations, nonprofits, and local businesses.
• CRM Management: Assist with maintaining accurate prospect records, updating customer information, and tracking sales activity within CRM and ticketing platforms.
• Market Research: Research local organizations, businesses, and potential customer segments to identify new revenue opportunities throughout the DMV.
• Sales Presentations: Assist in preparing sales materials, ticket proposals, pricing information, and presentations for prospective clients.
• Customer Service: Support the Ticket Sales + Service team with customer inquiries, ticket-related questions, and general client communications.
• Match-Day Operations: Assist with match-day sales initiatives, client hosting, fan engagement, and ticket service needs.
• Cross-Department Collaboration: Work alongside Marketing, Ticket Operations, and Match Day staff to support promotional initiatives and enhance the overall fan experience.
Perform other duties as assigned to support the growth of the organization.
Qualifications
• Currently pursuing a bachelor’s or master’s degree in Sports Management, Business Administration, Sales, Marketing, Communications, or a related field.
Preferred Qualifications
• Interest in pursuing a career in professional sports, ticket sales, business development, marketing, or sports management. • Strong written and verbal communication skills.
• Outgoing personality with an interest in building relationships and connecting with new people.
• Highly organized with strong attention to detail.
• Self-motivated, proactive, and eager to learn in a fast-paced environment.
• Comfortable working independently and collaboratively as part of a team.
• Familiarity with Microsoft Office, Google Workspace, or CRM platforms is a plus. • Previous experience in athletics, customer service, sales, or campus organizations is a plus.
Schedule & Commitment
Reports to: Manager, Ticket Sales + Service
Department: Ticket Sales
Works closely with: Account Executives, Sponsorship, Business Development, Marketing, and Match Day Operations.
• Internship based in Washington, DC, primarily out of Audi Field and the team's home playing venue.
• Unpaid internship for academic credit.
• Candidates must be able to coordinate academic credit requirements through their college or university.
• Schedule and weekly hours to be coordinated based on academic requirements and department needs.
• Availability for all home matches, select evenings, and weekends is expected.
• Opportunity to gain hands-on experience in a professional sports environment and receive mentorship from department leadership.