Ticketing & Fan Services Intern (May-July 2026)
Lionsbridge FC
Internship
On-site
Newport News, Virginia, United States
Ticketing & Fan Services Intern (2 available positions: May-July)
Learn how a professional club manages ticketing operations and delivers a fan-first experience while gaining hands-on experience in customer service, systems and game-day flow
Learn how a professional club manages ticketing operations and delivers a fan-first experience while gaining hands-on experience in customer service, systems and game-day flow
- Support ticket scanning, will-call, in-person sales assistance, and entry operations under the direction of the Ticket Office Lead
- Assist with credential distribution for media, photographers and pass lists for community groups, youth organizations and special guests
- Help manage fan questions, resolve basic issues and contribute to a welcoming, organized experience at the gate
- Observe how ticketing systems, reporting and reconciliation are handled in a live event environment
- Support pre-game setup and post-game wrap-up of ticket office operations and materials
Reports to: Ticket Office Lead and Operations Manager
OUR ALUMNI NETWORK
Previous Lionsbridge FC interns have moved into roles with the Washington Commanders, Kansas City Chiefs, Carolina Panthers, Atlanta Hawks, Washington Nationals, Boston Red Sox, Pittsburgh Pirates, Milwaukee Bucks, Sporting Kansas City, D.C. United, Loudoun United, Philadelphia Flyers, Carolina Hurricanes, National Hockey League, PGA Tour, NCAA Headquarters, Durham Bulls, Norfolk Admirals, Norfolk Tides, Syracuse Crunch, Northwestern University, Georgia Tech, Virginia Tech, Wake Forest University, College of Charleston, James Madison, Old Dominion University and USC-Upstate.
WHAT'S IT REALLY LIKE?
A Lionsbridge internship is demanding, hands-on, and real. You’ll work long game days in a fast-moving, sometimes unpredictable environment where details matter and professionalism is expected.
This is not résumé padding or busywork. You’ll assist with real operations under supervision, support live events, and see how a sports organization actually functions from the inside. You’ll be challenged, guided, and trusted with meaningful responsibilities—and you’ll leave with a clear understanding of what working in sports truly requires.
OUR CULTURE
Lionsbridge is built on serving others and creating meaningful experiences for our community. We hold high standards because our players, fans, partners, and volunteers deserve a first-class experience. We operate as a team, value humility and effort, and expect people to step in wherever they’re needed, even if it's "not their job." How people are treated matters. How families experience game day matters. How we represent the club beyond the stadium matters. Simply put: we work hard, support each other, and put the community first.
HERE'S THE TRUTH:
This isn't for everyone. The interns who struggle here:
- Treat the role as “just for credit” rather than a chance to grow.
- Think certain tasks are beneath them.
- Wait to be told what to do instead of taking initiative
- Struggle with reliability, organization, or consistency
The interns who thrive here are:
- Selfless teammates who put the group ahead of themselves
- Stay upbeat, positive, and smiling even on long days
- Proactive problem-solvers who catch the small stuff
- Detail-oriented and organized, with a reputation for reliability
- Embracing the grind and take pride in learning through real experience
- Naturally able to connect with people and make others feel welcome
- Grateful for the opportunity and fall in love with being part of Lionsbridge
- See Lionsbridge as a launch pad to their professional career in sports