YouthForce Teamworks Internship Program Manager

Description

Leading the Change in Youth Development 

At Boys & Girls Clubs of King County, we are taking youth programming to a new level. We are a leader in youth development, providing a safe, affordable place for kids and teens during critical out-of-school time. Our Clubs offer life-changing programs and services to more than 20,000 youth throughout the greater Seattle area.

As the third largest major metro Boys & Girls Club organization in the United States, we have a rich history serving King County youth. If you are passionate about youth development, love to connect with people, have a proven track record of results with youth, and want to be part of an extraordinary team, Boys & Girls Clubs of King County is for you!

About YouthForce

YouthForce (YF) is the youth workforce development program of the Boys & Girls Clubs of King County dedicated to leveling the professional playing field for underserved youth. By providing meaningful experiences, we seek to empower youth to develop a vision for their future, and develop the resources and networks to help them achieve their goals.

Program Overview: The TeamWork Internship Program (TWIP) offers teens a meaningful entry-level work experience; TeamWork Interns play a key role in fan game day experience during Seattle Mariners and Seattle Kraken home games.  The TWIP extends beyond the game day job; teens must also participate in YF work readiness workshops and drop in or scheduled check-ins to prepare teens for post high school. The topics and resources covered in the workshops ensure that teens are on target to graduate high school, ready with competitive college and scholarship applications, a strong resume, and knowledge on managing their own finances. 

Opportunity Overview: YOUTHFORCE TEAMWORKS PROGRAM MANAGER

The YouthForce Program Manager reports to the YF Program Director. As an ambassador and role model for local teens, this position is responsible for managing and leading the TeamWork Internship Program (TWIP) in its delivery of meaningful entry-level work experience. The Program Manager (PM) is responsible for successful coordination and day to day operations of all YF requested jobs for game days and special events including planning and follow up.  The PM is responsible for the supervision and mentorship of all YF teen interns on game days, addressing performance issues directly and effectively, incorporating youth development principals and overseeing the program.  The PM will outreach, recruit and match teens with relevant positions and support their growth of basic professional work skills, leadership, and soft skills through ongoing coaching and mentoring.

Attendance at all home games and game management meetings is mandatory for this role.

Program Management

• Serve as role model and mentor to all teens at all times
• Serve as advocate for teens in their internships as well as in college/career preparation
• Manage TWIP program goals, curriculum, conferences, resource fairs, career connection events, workshops, and community service projects for youth
• Lead and coordinate intern screening including preliminary interviews to assure youth fit YouthForce target population
• Lead and coordinate intern recruitment efforts for teens from BGCKC, Seattle School District, surrounding schools and community-based organizations through collaborative partnerships
• Help facilitate workshops and events in collaboration with other YouthForce staff
• Ensure interns are actively participating in career readiness workshops; identify disengaged youth and create strategies to reengage them in education, work, and programs
• Collect, track, and report program data/statistics and evaluation outcome data
• Support the design and implementation of evaluations, measurement, metrics calculations and reporting
• Maintain an environment that facilitates the implementation and achievement of youth development outcomes through program service delivery
• Ensure productive intern performance through ongoing support and professional development
• Manage a program budget and accurately track program spending
• Sustain an environment that fosters communication, collaboration, and respectful relationships between YouthForce teen interns and company staff
• Maintain positive relationships with all stakeholders including partners, interns, BGCKC staff, schools, community organizations, and community members

Partner Stewardship

• Actively participate in BGCKC program staff meetings, planning, and activities

• Ensure all aspects of intern partnership are honored, including intern and partner experiences and ensure expectations are met
• Build and maintain strong relationships with all stakeholders including but not limited to managers, mentors, and company sponsors
• Work collaboratively with the internship site partners to maintain a professionally successful partnership that guarantees a smooth and successful internship program which increases the capacity of the teen intern experience and learning environment
• Provide guidance and feedback to stakeholders on teen development with regard to teen intern management in a timely and effective manner

Additional Responsibilities:

• Participate in special programs, events, or other duties as directed by YF Executive Director
• Maintain an environment that facilitates positive youth development

Qualifications, Knowledge, Skills, and Abilities:

YouthForce is seeking an individual who is self-motivated, organized, detail-oriented, flexible, assertive, energetic, and resourceful. This position is best filled by someone who can balance meaningful relationships with teens and unique partnerships with corporations and community organizations. They must be an accountable and positive team player – someone with strong follow through, time management, organization and high levels of emotional intelligence/integrity.

Following experience, knowledge, and/or abilities are preferred:

• Bachelors degree in Education, Psychology, Social Work, or equivalent youth development experience is preferred.
• 2+ years working with a youth development program or agency in a leadership role (i.e. program lead/manager/director); experience in youth employment, working with high school aged youth, and/or Boys & Girls Clubs experience preferred
• 2+ years staff/volunteer/partnership management experience; experience hiring, training, supervising staff (or successful evidence of transferrable skill)
• Experience successfully planning, organizing, and facilitating trainings and events  
• Ability to quickly build positive rapport with both adults and teens
• Fiscal management experience including maintaining program budgets
• Excellent verbal and written communication skills
• Proficiency in Microsoft Office Suite
• Strong professional presence, customer relations skills, ability to remain calm under stressful situations and maintain strict confidentiality
• Strong conflict resolution skills and high level of cultural competency, self-awareness, and ability to work with a diverse group of teens and co-workers in 1:1 or group setting
• Strong analytical and problem-solving skills; ability to collect, track, and analyze data to demonstrate outcomes and inform program decision-making
• Must have reliable transportation to travel to companies and organizations throughout King County

LICENSE/CERTIFICATION REQUIREMENTS:

• Current First Aid/CPR Certification
• Satisfactory Motor Vehicle Record as determined by BGCKC Vehicle Loss Prevention Program, must be 21 years old or older to drive Club owned and operated vehicles previously
• Valid Washington State Driver’s License

HOURS: Full-time, requires a flexible work schedule and includes monthly evenings and weekends

WAGE:  $26.00-$29.00

Benefits of working with us include:

• Accessible PTO & Paid Holidays
• 100% Employee Discount for Childcare Fees
• Generous 401k Employer Matching
• Employee Tuition Assistance 
• Orca Card

LOCATION:  Office Site: Smilow Rainier Vista Boys & Girls Club

(4520 Martin Luther King Jr. Way S.)

*Travel to and from local sports stadiums is required

TRAVEL:  Ability to travel regularly to multiple Club locations throughout King County to effectively partner with leaders and staff. A valid driver’s license and reliable transportation are required.

DISCLAIMER:

The information presented indicates the general nature and level of work expected of employees in this classification.  It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.

All offers are contingent upon passing a thorough background check including a National Criminal History Background check.

PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT:

The physical demands and characteristics of the work environment described here are representative of those occurring in the performance of the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the essential functions of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear.  The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl.  The employee must occasionally lift and/or move up to 20 pounds.  Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

This position work in variety of work environments, and the noise level in the work environment can range from low to very high.  While performing the duties of this job, the employee is occasionally exposed to toxic or caustic chemicals, i.e. copier toner.

DISCLAIMER:

Equal Employment Opportunity and Non-Discrimination

Boys & Girls Clubs of King County (BGCKC) is committed to equal opportunity for all employees and applicants.  BGCKC does not discriminate with regards to hiring, assignment, promotion or other conditions of staff employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender, gender identity, veteran status, disability, genetic information or any other status protected under local, state or federal law. 

In accordance with the Americans with Disabilities Act, upon request, reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of our positions.