*2026 Fall/Winter* Ticket Sales and Service Internship (Stipend Offered) *Candidate must be LOCAL*
Grand Forks Softball
7 hours ago
Internship
On-site
Grand Forks, North Dakota, United States
$500 USD monthly
Paid or Stipend, College Credit
The Grand Forks Spitfires are offering an internship opportunity for a current college student with an interest in Ticket Sales to gain knowledge, exposure, and career experience in areas such as:
- Sales & Marketing –cold-calling, delivering a sales pitch, closing the sale
- Database Management – lead generation/prospecting, developing a database
- Customer Service – answering questions, providing information, diffusing problems
- Account Management– serving current ticket holders by swapping tickets and tracking redemption
Grand Forks Spitfires internships provide students with immersive, hands-on learning to help position them for a career in the sports, entertainment, and event industry upon graduation.
Who We Are
The Grand Forks Spitfires joined the Northwoods League (NWL) in 2026.
Not Your Average Summer League
Let’s get this out of the way: Yes — we know Grand Forks has heard the pitch before. The team, the league, the “big dreams.” And yes — we know how that turned out. But this isn’t that. This isn’t a league without a plan. This isn’t a one-summer wonder. This is Northwoods League Softball (NWLS) — and we’re built different.
The Grand Forks Spitfires are committed to their mission of using FUN to make a difference in the lives of our community, employees, players, and interns.
The Internship Position
The Grand Forks Spitfires are looking for a Ticket Sales Intern to join their team in Grand Forks, North Dakota. As a Ticket Sales Intern, you will work directly with our ticket sales team by assisting with single-game and group ticket sales, providing exceptional customer service to season ticket holders and fans, generating leads, and managing fan databases.
As a Ticket Sales intern, you will work closely with the ticket and other internal departments to assist with all team sales and servicing needs. This includes but is not limited to cold-calling fans, answering fan communications, guerrilla marketing, and serving as a Spitfires representative at various promotions, events, Spitfires games, and Funatix events.
Start Date: ASAP
End Date: December 31, 2026 (extension for Spring 2027 may be an option)
Academic Qualifications: Applicants should be studying a subject in a relevant field. This may include, but is not limited to, Sports Management, Hospitality, Business, Marketing, or Sales.
Roles and Responsibilities
- Outreach via telephone, email, and in-person to qualified sales leads to generate ticket sales revenue through season tickets, group outings, and mini-plans
- Learn and use the Northwoods League ticketing systems for sales, reports, account management, and order processing
- Assist ticket sales staff to achieve the overall ticket sales goals of the team
Knowledge, Skills, and Abilities
- Customer service & management experience preferred
- Previous internship or job in sales is a plus but not required
- Proficient in Microsoft Office and Google Sheets
- Strong verbal communication skills
- Strong organizational and time management skills
- Strong attention to detail
- Must be a team player with strong leadership and communication skills
- Must be enthusiastic with a desire to work hard and have a positive “can‐do” attitude
- Ability to multitask and handle responsibility
- Self-motivated and able to take initiative
- Enthusiastic team player who shows enjoyment and interest in working collaboratively.
- Uphold our core values: Experience Obsessed, Positive Energy, Innovating Constantly, and Community Builders. These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community, and provide the best experience in sports. The person in the position must commit themselves to these core values.
- Uphold our service vision: Happy People Making People Happy. We want people who love what they do, who find joy in making others laugh or smile, and who want to use fun and happiness to make a difference in the lives of coworkers, clients, and fans.
Reports To: General Manager
Stipend: $500 monthly stipend
Credit: College credit towards a major, minor, or general elective may be earned.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.