2027 Game Day Operations Internship - Martinsville Mustangs
Martinsville Mustangs
1 hour ago
Internship
On-site
Martinsville, Virginia, United States
College Credit
Game-Day Operations Intern
Martinsville Mustangs – N.E.X.T Plan Athletics
Position: Game-Day Operations Intern
Team: Martinsville Mustangs
League: Coastal Plain League
Reports To: General Manager
Location: Martinsville, Virginia
Position Type: Seasonal Internship
Team: Martinsville Mustangs
League: Coastal Plain League
Reports To: General Manager
Location: Martinsville, Virginia
Position Type: Seasonal Internship
Position Overview
The Martinsville Mustangs are seeking dependable, hardworking, and organized Game-Day Operations Interns to assist with the preparation, execution, and breakdown of home games throughout the baseball season.
This position provides hands-on experience in stadium operations, event management, ticketing, fan services, and baseball operations. Interns will work closely with team management and other game-day personnel to ensure the stadium is prepared, operations run smoothly, and fans have an enjoyable experience.
The ideal candidate is reliable, adaptable, detail-oriented, and willing to assist wherever needed in a fast-paced sports environment.
Primary Responsibilities
Stadium Setup & Breakdown
- Assist with preparing the stadium before home games, including seating areas, entrances, concourses, and other fan-accessible spaces.
- Set up and organize stadium equipment, signage, tables, and other game-day materials.
- Reserve and clearly mark designated seating areas for season ticket holders, sponsors, and special guests.
- Ensure stadium seating areas are clean, organized, and ready for fans before gates open.
- Assist with postgame stadium cleanup, equipment breakdown, and preparation for upcoming events.
Ticketing & Fan Services
- Assist with ticket sales, ticket scanning, and entry operations as needed.
- Greet fans, answer questions, provide directions, and help guests locate their assigned seats.
- Monitor reserved seating sections and assist with maintaining designated seating arrangements.
- Support the coordination of group outings, special guests, and other ticketed events.
- Assist with the sale and promotion of 50/50 raffle tickets during home games.
- Help resolve basic fan concerns and communicate issues to team management when necessary.
Baseball & Clubhouse Operations
- Assist the Clubhouse Manager with game-day preparations, equipment organization, and other operational needs.
- Help coordinate and distribute postgame meals for players, coaches, and team personnel.
- Assist with preparing designated areas for players, coaches, and umpires.
- Support the organization and cleanup of clubhouse-related equipment and supplies.
- Provide additional assistance to baseball operations personnel as needed.
Scoreboard & Game-Day Production
- Assist with scoreboard operations when needed, including updating scores, innings, and other game information.
- Work with press box personnel to ensure accurate and timely scoreboard updates.
- Provide additional support to game-day production staff as assigned.
Marketing, Promotions & Fan Engagement
- Assist the Marketing & Promotions staff with executing in-game activities, contests, giveaways, and special events.
- Help prepare promotional materials, prizes, and equipment for game-day activities.
- Encourage fan participation in promotions and other interactive experiences.
- Assist with sponsor activations, promotional events, and other fan engagement initiatives as needed.
General Game-Day Operations
- Complete assigned pregame, in-game, and postgame responsibilities based on operational needs.
- Communicate effectively with team management, interns, and other game-day staff.
- Assist with maintaining a clean, safe, and welcoming stadium environment.
- Adapt to changing responsibilities, weather delays, and unexpected game-day situations.
- Provide support across departments to ensure efficient stadium and event operations.
Qualifications
- Currently pursuing or recently completed a degree in Sport Management, Business, Event Management, or a related field.
- Strong communication, organizational, and customer service skills.
- Dependable, hardworking, and willing to take initiative.
- Ability to work independently and collaboratively in a fast-paced environment.
- Comfortable interacting with fans, players, coaches, and team personnel.
- Willingness to perform physical tasks, including lifting equipment, standing for extended periods, and working outdoors.
- Availability to work evenings, weekends, holidays, and home games throughout the season.
- Previous experience in sports, event operations, or customer service is preferred but not required.
Internship Experience
This internship provides hands-on experience in stadium management, event operations, ticketing, fan services, baseball operations, and live sporting event production. Interns will gain an understanding of the behind-the-scenes responsibilities involved in operating a summer collegiate baseball organization while working closely with team management.
Compensation & Housing
This is an unpaid internship with the opportunity to receive college academic credit, subject to approval by the intern's academic institution. Housing will NOT be provided.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.