The Southern Maryland Blue Crabs, a member of the Atlantic League of Professional Baseball, are seeking motivated college students for a Merchandise & Retail Operations internship during the 2027 spring and summer seasons. This educational opportunity is designed for students looking to gain hands-on experience in retail sales, inventory management, merchandising, customer service, and product promotion within a professional baseball organization while earning college credit toward their academic requirements.

This internship is unpaid and is available to students receiving academic credit through their college or university. Participation does not guarantee future employment with the organization.

Time Frame/Schedule: The internship will align with the student's academic schedule and may extend through August 2027. Students interested in gaining experience during the winter months are encouraged to inquire about availability and potential opportunities before the spring semester begins.

Interns will work directly with the Merchandise & Retail staff and other department managers throughout the Southern Maryland Blue Crabs organization, gaining practical experience in the day-to-day operations of a professional sports team store. Responsibilities will include assisting with merchandise displays, inventory tracking, product organization, retail promotions, and customer service while learning how merchandise contributes to fan engagement and organizational revenue.

Students from all academic majors are welcome to apply. We are looking for individuals who are enthusiastic, dependable, detail-oriented, eager to learn, and interested in pursuing a career in retail management, sports merchandising, sales, marketing, or business operations.

Retail Sales & Customer Service: Gain experience assisting fans with merchandise purchases, answering product questions, and maintaining a positive shopping experience. Learn retail sales techniques and how customer service contributes to fan satisfaction and repeat business.

Inventory Management: Assist with tracking merchandise inventory, organizing stockrooms, monitoring product availability, and maintaining accurate inventory records. Learn how inventory systems help manage product levels and support retail operations throughout the season.

Merchandise Displays & Store Presentation: Help organize and maintain the Blue Crabs team store, including arranging apparel, accessories, souvenirs, and other products. Learn how product placement, signage, and store layout influence customer interest and purchasing decisions.

Product Promotion & Sales Initiatives: Assist with promoting merchandise through in-store displays, special offers, game-day promotions, and other marketing efforts. Gain experience identifying opportunities to increase merchandise sales and encourage fan purchases.

Game Day Retail Operations: Support team store preparation before games and special events, helping ensure merchandise is organized, displays are stocked, and the retail space is ready for fans. Learn how retail operations adapt to game-day traffic and promotional activities.

Merchandise Ordering & Product Research: Gain exposure to the process of identifying merchandise needs, researching potential products, tracking popular items, and assisting with inventory replenishment. Learn how sales trends and fan preferences can influence purchasing decisions.

E-Commerce & Digital Merchandise Promotion: Assist with digital merchandise initiatives as needed, including promoting products through social media, creating product-focused content, and supporting online sales efforts where applicable.

Sales Tracking & Reporting: Learn how retail teams monitor sales performance, track popular products, and review inventory movement. Assist with organizing sales information and identifying trends that may help guide future merchandising decisions.

Seasonal Promotions & Special Events: Assist with merchandise initiatives tied to theme nights, giveaways, holidays, special events, and other promotional opportunities. Learn how limited-time offers and event-specific products can drive interest and sales.

Branding & Product Development: Gain insight into how professional sports organizations select and promote branded apparel, accessories, and souvenirs. Assist with evaluating product ideas and identifying opportunities to expand merchandise offerings that appeal to Blue Crabs fans.

Cross-Departmental Collaboration: Work with marketing, ticket sales, group sales, and stadium operations staff to coordinate merchandise promotions and support organizational events. Learn how retail operations contribute to the overall fan experience and business objectives of a professional sports team.

Other duties as assigned.

This internship offers students the opportunity to apply classroom knowledge in a real-world setting, develop retail and business skills, build professional connections, and gain valuable experience in sports merchandising and operations. Departmental assignments and responsibilities may vary based on the student's interests, academic requirements, experience, and organizational needs.

Interested students are encouraged to submit a resume and cover letter outlining their availability, preferred internship duration, and areas of professional interest.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.