Premium Hospitality Services Intern - Summer 2027
Staten Island Ferryhawks
3 hours ago
Internship
On-site
Staten Island, New York, United States
College Credit
ABOUT US
The Staten Island FerryHawks are dedicated to creating a vibrant, fan-first experience on and off the field. Competing in the Atlantic League of Professional Baseball, an MLB Partner League, we play our home games at SIUH Community Park on the St. George waterfront, combining competitive professional baseball with year-round community entertainment. Our internship program gives students hands-on, educational experience alongside and under the supervision of the staff who run a professional sports organization, in their chosen area of study.
PROGRAM OVERVIEW
The Premium Hospitality Services Intern gains hands-on exposure to how premium guest experiences are delivered at a professional ballpark. Under staff supervision, the intern learns how suites, premium areas, and special events are prepared and run, service experience in a live environment.
GAME-DAY COMMITMENT
This internship requires being present at designated home games. Home game dates and times are listed on the current schedule, available as a PDF on the FerryHawks website (ferryhawks.com). Call time is a minimum of 4.5 hours before first pitch and can run longer depending on the game day. Interns must be available for designated home games, including July 4th.
WHAT THE INTERN WILL EXPERIENCE AND LEARN
Under the supervision of the staff member they report to, and as part of their training, the intern will gain hands-on experience with and exposure to the following. Staff lead the work; interns learn by observing and assisting.
- Learn how suites, premium seating, and hospitality areas are prepared and serviced.
- See how premium guests are welcomed and taken care of on a game day.
- Gain exposure to how food and beverage, entertainment, and operations coordinate.
- Observe how hospitality spaces and events are set up and broken down.
- Learn how guest needs are anticipated and handled.
- Experience how premium hospitality runs during a home game.
ELIGIBILITY
- Currently enrolled student pursuing a degree in hospitality, sport management, business, or a related field, and able to earn academic credit through their school.
- Polished, guest-first communication.
- Comfortable on your feet in a fast-paced environment.
- Written confirmation of eligibility for credits from current school.
LEARNING OUTCOMES
- A look at premium hospitality and guest services.
- Exposure to suite and special-event operations.
- An understanding of service and coordination.
- Networking with hospitality professionals.
COMPENSATION & ACADEMIC CREDIT
This is an unpaid internship, offered for academic credit only, in conjunction with the student's school and in accordance with that school's requirements for earning credit. It is an educational training experience, not employment. The intern is not an employee for minimum wage or overtime purposes, is not guaranteed a job at the end of the internship, is free to pursue other opportunities in the field, and receives no employee benefits. The student arranges credit through their college or university, and the FerryHawks coordinate with the school and provide the documentation and supervisor sign-off the school requires.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.