Premium Sales & Service Intern

Reports To: Director, Ticket Sales & Director, Client Services

Job Overview: The purpose of this internship is to provide a unique opportunity to assist the day-to-day operations of the Premium Sales and Service departments for an NFL Franchise. The ideal candidate should exhibit a strong work ethic and have the ability to maintain a professional demeanor in the presence of clients and prospects.

Responsibilities/Functions:

The primary responsibilities of the Premium Sales and Service Intern include, but are not limited to, the following:

• Assist with planning and organizing various sales and service initiatives.
• Provide operational support for Giants events and home games including guest check-in, set-up & breakdown, and reports/recaps.
• Assist with shipping out items to clients/prospects as needed.
• Communicate with premium clients and season ticket members via phone and email. Handle any requests and/or complaints.
• Assist in group sales prospecting and outbound efforts
• Assist with organizing and fulfilling game day suite assets, fan experiences, and gameday alumni visits.
• Responsible for gameday preparation & delivery (gift bags, signage, suite logos, suite requests, etc.)
• Track suite visits, field passes and any gameday notes in Salesforce and Archtics.
• Create and update weekly reports for all sales related resource platforms, generated revenue & pipeline management (ZoomInfo, LinkedIn Sales Nav, Salesforce etc.)
• Prepare gameday staff assignments and task sheets.
• Oversee department inventory and gifting; order fulfillment and shipping, giftbags, restocking items.
• Deliver an end of internship presentation on a subject determined by management
• All other tasks assigned by management.

Requirements

• A bachelor’s degree or college senior.
• Excellent people skills and ability to interact with and relate with all types of people.
• Strong work ethic, willingness to accept all assignments and ability to multi-task and work in a fast-paced environment,
• Must be able lift at least 40 lbs.
• Familiar with trends in the football and sports industry.
• Archtics experience a plus.
• Must be punctual, dependable and have transportation to and from Quest Diagnostics Training Center and MetLife Stadium (both in East Rutherford, NJ).
• Available to work 40 hours a week from July through the end of season.
• Must be able to work flexible hours including evenings, weekends, and holidays. Expected to work all Giants home games.

Benefits

Temporary, Paid Full Time Position @ $18.00/hour

Other benefits include:

• Retirement Plan (401k)
• Paid Time Off (Sick & Company Holidays)