Sales and Service Operations Intern

Job Title:             Sales and Service Operations Intern

Class:                   Internship - Part-Time, Non-Exempt

Reports To:        Manager, Service & Retention 

Location:            Milwaukee, WI (Onsite)

The Milwaukee Bucks strive to be the best sports and entertainment company in the world. We are looking for dedicated people who champion innovation, inspire and empower their teammates to perform at a world-class level, and foster a culture of continuous improvement.

What We Offer:

· Mental Health Resources

· Professional Development through our internal learning & development program - Antler Academy

· Employee Resource Groups

· Milwaukee Bucks and NBA League Discounts

· Qualified Parking

Summary:

The Sales and Service Operations Intern will report to the Manager of Sales and Service Operations and provide support to the Sales department during the season. This includes regular office hours, game night, and event duties as needed.

Key Responsibilities 

• Assist department coordinators with ongoing Sales and Service projects.
• Organize internal and external events.
• Coordinate with various internal departments, vendors, and partners regarding premium rentals, arena availability, etc. 
• Utilize data platforms such as EngageRM and Archtics as needed.
• Assist with data entry and processing member information.
• Manage tracking analysis and reporting for Sales and Service Teams.
• Perform administrative tasks such as front desk coverage, staff scheduling, managing calendars, tracking inventory, order entry, etc.
• Other duties as assigned.

Qualifications

• Must be currently enrolled in a college or university.
• Strong customer service, time-management, task-management, interpersonal, and collaboration skills.
• Must be highly organized and self-sufficient, with the ability to prioritize workload and problem solve.
• Excellent written and verbal communication skills.
• Availability to work some nights, weekends, and holidays.
• Previous sports experience a plus!
• Computer skills including in-depth working knowledge of Microsoft Word, Excel, and PowerPoint.
• Knowledge of Customer Relationship Management (CRM) programs a plus!

All offers for employment with the Milwaukee Bucks are contingent upon the candidate having successfully completed a criminal background check. We will consider people with criminal histories in a manner consistent with the requirements of applicable local, state, and Federal laws.

The Milwaukee Bucks is an Affirmative Action and Equal Opportunity Employer, Ethnic Minority/Women/Disabled/Veteran/Gender Identity/Sexual Orientation.

We provide our employees with a robust employee benefits plan that focuses on the mental and physical wellness of our team. We strive to offer a flexible work environment that allows our team members to be productive in both their work and home lives.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.