GAME DAY VOLUNTEER COORDINATOR

ABOUT THE CLUB
Minnesota Aurora FC is a community-owned women’s soccer team based in the Twin Cities, with over 5,000 community owners across all 50 states and 19 countries. The team plays in the pre-professional USL W League, featuring the best amateur and aspiring professional players from Minnesota and around the world. The club is operated by a women-led front office and coaching staff.

OUR VALUES

Inclusivity:
We uphold and defend the right for all people to live without hatred, violence, and discrimination by committing to and prioritizing equality in every decision we make.

Empowerment:
We champion the advancement and freedom of women and gender-expansive individuals by investing in their greatness on and off the field.

Accessibility:
We ensure soccer is for everyone by removing barriers and creating more equitable access to soccer for players and fans.

Transformation:
We spark positive change in soccer, women’s sports, and communities by fostering transparency, humility, innovation, and collaboration.

INTERNSHIP PROGRAM EXPECTATIONS
Interns are expected to participate in the organization as required of all staff in preparation for and during the season.

Everyone must be available for all home games, including pre-season exhibition games (early May) and post-season playoff games (weekends in July). Additional events led by your department (kit reveal, community owner events, inventory, season ticket-holder events, volunteer appreciation, and more) may also require attendance and support.

Aurora FC recognizes individual circumstances may vary. Clear and immediate communication is expected if you cannot attend an event or need to adjust your schedule.

Interns are expected to participate in regular one-on-one meetings with their manager, as well as department meetings, to foster learning, growth, and a balanced work experience.

POSITION OVERVIEW
This internship is part of the Minnesota Aurora FC program, designed to create opportunities for people historically underrepresented in sports to develop professionally through hands-on, meaningful work experience that directly supports the growth and development of the club.

PROJECT OVERVIEW

Title: Game Day Volunteer Management

Manager: Game Day Manager
Department: Game Day
Duration: March – End of Season

Goal / Intended Outcome:
Ensure volunteers are recruited, onboarded, scheduled, and supported throughout their experience.

Tasks:

• Collaborate with Marketing to distribute volunteer recruitment communications.
• Vet and manage volunteers by partnering with the Game Day Manager; differentiate new vs. returning volunteers using historical rosters and hold brief introductory calls to understand their motivations.
• Collect, organize, and track volunteer availability; maintain a master availability chart.
• Assist with volunteer orientation, including updating presentation materials and implementing new procedures for the season.
• Serve as the primary point of contact for volunteers on game days, ensuring they feel supported, informed, and safe.
• Send clear game-day communications to volunteers one day prior to each match.
• Monitor staffing levels and adjust assignments as needed to ensure full coverage.
• Collect post-game volunteer feedback through brief surveys.
• Coordinate with the Credentials Lead regarding staffing updates and last-minute changes.
• Update credentialing and create, edit, or print volunteer documentation (quick guides, etc.) for game days.
• Support the Game Day Manager with additional duties as assigned.

Note: This position requires working in the office at least one business day prior to each game for preparation, and in-person attendance at all games from setup to teardown.

COMPENSATION
Internships with Minnesota Aurora FC are unpaid.

INTERNSHIP BENEFITS

• Join the staff of Minnesota Aurora FC and become part of the team
• Participate in staff meetings and events
• Work on meaningful projects that directly support the club
• One-on-one time with front-office staff
• Discounted merchandise
• Free training and educational opportunities
• Opportunities to participate in other Aurora activities