PARTNERSHIP EXPERIENCE COORDINATOR

ABOUT THE CLUB

Minnesota Aurora FC is a community-owned women’s soccer team based in the Twin Cities, with over 5,000 community owners across all 50 states and 19 countries. The team plays in the pre-professional USL W League, featuring top amateur and aspiring professional players from Minnesota and around the globe. The club is operated by a women-led front office and coaching staff.

OUR VALUES

Inclusivity:
We uphold and defend the right for all people to live without hatred, violence, and discrimination by committing to and prioritizing equality in every decision we make.

Empowerment:
We champion the advancement and freedom of women and gender-expansive individuals by investing in their growth on and off the field.

Accessibility:
We ensure soccer is for everyone by removing barriers and creating more equitable access for players and fans.

Transformation:
We spark positive change in soccer, women’s sports, and communities by fostering transparency, humility, innovation, and collaboration.

INTERNSHIP PROGRAM EXPECTATIONS

Interns are expected to actively participate in the organization, as required of all staff, in preparation for and during the season. All interns must be available for:

• Pre-season exhibition games (early May)
• All home games
• Post-season playoff games (weekends in July)

Additionally, interns may be required to attend and support department-led events such as:

• Kit reveals
• Community owner events
• Inventory organization
• Season ticket-holder events
• Volunteer appreciation events

Minnesota Aurora FC understands that individual circumstances may differ; however, clear and timely communication is expected if you are unable to attend events or require schedule adjustments.

To support a productive and balanced environment, interns are expected to:

• Participate in regular one-on-one meetings with their manager
• Attend department meetings

POSITION OVERVIEW

This internship is ideal for individuals who thrive in relationship-driven environments, enjoy direct communication with external partners, and take pride in delivering exceptional experiences.

As a Partnership Experience Coordinator, you will serve as a key point of contact for sponsors before and during matchdays, ensuring all details are confirmed and each partner’s experience is seamless, welcoming, and professional.

You will work closely with the Partnerships team, Marketing, Operations, and Game Day staff, and regularly interact with corporate sponsors, nonprofit partners, and community organizations.

PROJECT OVERVIEW

Partnership Experience Coordinator

Manager: Miranda Hernandez
Department: Partnerships
Duration: April 2026 – July 2026

Goal / Intended Outcome:
Act as a mid-level associate responsible for executing and coordinating sponsorship assets, activations, signage, and digital deliverables while collaborating with coordinators and interns.

RESPONSIBILITIES

Partner Communication & Coordination

• Serve as a primary point of contact for assigned partners leading up to matchdays
• Confirm key details, including:
  • Arrival times
  • Onsite activations or booths
  • Parking logistics
  • Ticket allocations
  • Signage, giveaways, or recognitions
• Respond promptly and professionally to emails
• Make phone calls to clarify details and resolve issues
• Communicate partner needs internally across departments

Matchday Partner Experience

• Greet partners and their staff upon arrival
• Act as an onsite host to ensure a welcoming and smooth experience
• Troubleshoot issues calmly and professionally in real time
• Coordinate with stadium staff, volunteers, and front office personnel
• Guide partners through the matchday experience and logistics

Relationship & Customer Service Excellence

• Represent Minnesota Aurora FC with professionalism and confidence
• Build strong relationships through clear and attentive communication
• Ensure partners feel valued, heard, and respected
• Uphold the club’s values of inclusivity and community connection

Organization & Time Management

• Track partner details using shared tools (spreadsheets, project systems)
• Maintain accurate records of partner preferences and interactions
• Manage multiple partners and deadlines simultaneously
• Use calendars and task lists to stay organized and meet deadlines
• Communicate early if support or clarification is needed

IDEAL QUALITIES

• Strong written and verbal communication skills
• Comfortable with emails, phone calls, and in-person interactions
• Customer service–oriented mindset (friendly, patient, solutions-focused)
• Confidence interacting with professionals across industries
• Ability to stay calm in fast-paced, live-event environments
• Strong organizational skills and attention to detail
• Ability to collaborate within a large team

COMPENSATION

This internship is unpaid.

INTERNSHIP BENEFITS

• Join the staff of Minnesota Aurora FC
• Participate in staff meetings and events
• Work on meaningful, real-world projects
• Receive one-on-one mentorship with front-office staff
• Access discounted merchandise
• Participate in training and educational opportunities
• Engage in additional Aurora activities based on interest