Guest Services Intern (Full-Season)
Toyota Center
Internship
On-site
Houston, Texas, United States
Professional Sports, Basketball, Customer Service
Guest Services Intern (Full-Season)
General Description:
Start your journey in sports and entertainment with an internship with the Houston Rockets and Toyota Center! The Guest Services Intern sill assist with general support of the Guest Services Department in daily operations.
RESPONSIBILITIES include but are not limited to:
Start your journey in sports and entertainment with an internship with the Houston Rockets and Toyota Center! The Guest Services Intern sill assist with general support of the Guest Services Department in daily operations.
RESPONSIBILITIES include but are not limited to:
- Demonstrates our One Team philosophy of Passion, Accountability, Customer Focus, and Teamwork.
- Assist with the oversight of Guest Services Staff including training, staffing operations and scheduling.
- Assist with preparing event day materials, brief & supervise staff
- Assist with guest correspondence and special request via email, telephone, and in person.
- Handle general office duties including data entry, answering/checking phone, mail and email, filing, and accounts payable.
- Will oversee department staff rewards programs.
MINIMUM QUALIFICATIONS:
- College student, junior or senior in related field preferred.
- Candidate should be self-motivated, organized, professional, mature and detail oriented
- Strong verbal and written communication skills
- Ability to meet deadlines and balance multiple essential tasks
- Must enjoy working with people and in a team environment.
- Flexibility to work long days, evenings, weekends and holidays if necessary
- Proficiency in Microsoft Word, Excel, PowerPoint, Photoshop
PHYSICAL & MENTAL REQUIREMENTS:
- The employee is regularly required to stand, sit, walk, use handle or feel, reach, stoop, kneel, crouch or crawl, communicate with others.
- The vision requirement includes the ability to review written and electronic materials in both digital and physical format.
- The employee must be able to transfer and move items for departmental needs.
- The employee must be able to adjust to changing work hours and locations as needed in light of the strong focus on external communications and relationships.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.