Guest Experience Internship
Nashville Predators
Internship
On-site
Nashville, Tennessee, United States
College Credit, Professional Sports, Ice Hockey, Fan Experience
Nashville Predators Guest Experience Internship - Fall 2025
The Nashville Predators Guest Experience Department is seeking interns for the Fall 2025 semester. These interns will assist with various aspects of the sports industry including, but not limited to, interacting with arena guests at the Bridgestone Arena Guest Services Center, fielding inbound emails to PredsWeb (questions and concerns from patrons), and building ticket prospect lists. We are looking for a very energetic and outgoing individual who have a positive, can-do attitude and have a strong desire to learn and be part of the Smashville culture. In addition to the duties and objectives listed below, students will receive the opportunity to gain exposure to different departments and entities within the Nashville Predators organization. The Nashville Predators intern program provides an educational, skill-building, hands-on experience for all participants, and a cornerstone of the program is the interns ability to earn college credit for participation in the program.
Candidates MUST be able to receive college credit for the completion of this internship. The Nashville Predators do not provide housing or transportation accommodations.
Guest Experience Internship Responsibilities:
- Assist Guest Experience Representatives by answering questions and performing duties related to service, such as responding to PredsWeb emails, answering phone calls, and organizing incoming and outgoing mail
- Interact with employees and guests to assist in the resolution of problems and suggestions voiced by season ticket holders, fans, and patrons of the arena
- Assist with the planning, organization, and execution of new sales and season ticket member events
- Contribute to common goals of the Department and demonstrate a willingness to learn new skills
- Work closely with the Ticket Sales Department through building leads & prospect lists, group sales research & outreach, and working community events & sales tables/booths
- Assist with arena tours
- Shadow a Guest Experience Team Member and Sales Representative for 2 events
- Assist Guest Experience Team Members with the set-up of the Guest Services Center prior to arena events
- General administrative work is required such as data entry, copying, and filing
Nashville Predators Internship Requirements:
- Fall semester internship duration will be approximately August-December 2025
- All internships are in person; no remote opportunities are available at this time
- Ability to work evenings and weekends within the students designated credit hour requirement when necessary
- All interns must be students at accredited colleges and universities, with the ability to earn academic credit for time spent in an internship position
- Internships are open to Sophomores, Juniors and Seniors receiving college credit
- Internships do not provide compensation, housing, or transportation
- Internships do not guarantee full-time positions with the Predators upon completion
- As a condition of internship, qualified applicant will be subject to a background check, which will at a minimum include a criminal background check and if applicable, may include a driving history check
- Be able to maintain confidential information
Candidates MUST be able to receive college credit for the completion of this internship. The Nashville Predators do not offer housing or transportation accommodations.