Sales Intern
Columbus River Dragons
Internship
On-site
Columbus, Georgia, United States
Ticket Sales & Service, College Credit, Ice Hockey
About the Columbus River Dragons
The Columbus River Dragons, members of the Federal Prospects Hockey League (FPHL) since 2019, are a professional hockey team located in Columbus, Georgia. We pride ourselves on providing an elite, high-energy hockey experience for our fans while maintaining a strong culture of professionalism, accountability, and team-first values behind the scenes.
The Columbus River Dragons, members of the Federal Prospects Hockey League (FPHL) since 2019, are a professional hockey team located in Columbus, Georgia. We pride ourselves on providing an elite, high-energy hockey experience for our fans while maintaining a strong culture of professionalism, accountability, and team-first values behind the scenes.
Position Summary
This internship offers a hands-on opportunity to learn the fundamentals of sports ticket sales, customer engagement, and fan development in a fast-paced professional hockey environment. Sales Interns will gain valuable experience working directly with the team’s ticketing and sales staff, supporting initiatives to drive attendance, enhance fan satisfaction, and create long-lasting community connections.
Key Responsibilities
- Research and identify potential sales leads and sponsorship opportunities across youth sports organizations, businesses, schools, and community groups.
- Make outbound calls and send emails daily to promote River Dragons ticket plans, group outings, and special events.
- Schedule phone appointments and assist in setting up sales meetings for team leadership.
- Assist with outbound ticket sales campaigns including full menu options: season tickets, group packages, mini plans, and premium offerings.
- Answer inbound customer service calls and respond to fan inquiries via phone or email in a professional and timely manner.
- Provide exceptional customer service to new and returning fans, ensuring a positive ticket-buying experience.
- Maintain accurate lead tracking, contact logs, and database entries through CRM platforms.
- Support in-arena sales activations and ticket redemption areas on game nights.
- Other responsibilities as assigned by ticketing and business operations staff.
Qualifications
- Strong interpersonal communication skills and a confident phone presence.
- Detail-oriented with excellent time management and organizational abilities.
- Comfortable working independently and as part of a team in a high-energy setting.
- Eagerness to learn and contribute in a fast-paced professional sports environment.
- Proficient in Microsoft Office Suite (Excel, Word, Outlook).
- Available to work flexible hours including evenings, weekends, and all home games.
- This is not a paid internship, but may be used for course credit.
- 17+ years of age.
Preferred Skills
- Background in business, marketing, or sports management.
- Prior experience in customer service or sales (preferred but not required).
- Confident in cold-calling and building rapport quickly.
- Goal-oriented and results-driven mindset.
- Comfortable using CRM systems and sales tools.
- Passion for hockey or live sports events.
Why Join the River Dragons?
- Work with one of the most dynamic teams in the FPHL.
- Play a hands-on role in expanding the River Dragons’ reach across the region.
- Gain real-world sales and customer service experience in the sports industry.
- Collaborate with a close-knit, passionate front office dedicated to excellence.
- Be part of creating unforgettable game day experiences for thousands of fans.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.