Ticket Sales Intern
Carolina Thunderbirds
Internship
On-site
Winston Salem, North Carolina, United States
Ticket Sales & Service, College Credit, Ice Hockey
Carolina Thunderbirds Ticket Sales Intern – Job Description
Location: Winston-Salem, North Carolina
Position: Ticket Sales Intern
Department: Sales & Marketing
Reports to: Director of Ticket Sales
Duration: 2025–2026 Season
Compensation: College credit available; opportunity to earn commission on sales
About the Carolina Thunderbirds
The Carolina Thunderbirds are a professional hockey team based in Winston-Salem, NC, and members of the Federal Prospects Hockey League (FPHL). As one of the league’s premier teams, the Thunderbirds are committed to providing high-energy entertainment and a family-friendly atmosphere, both on and off the ice.
Position Overview
The Carolina Thunderbirds are seeking enthusiastic, self-motivated interns to join our ticket sales department. This internship is a hands-on opportunity to gain valuable experience in the sports industry while working directly with our sales staff to drive season tickets, group ticket packages, and game-day ticket revenue.
Key Responsibilities
Actively promote and sell:
Season ticket plans
Group ticket packages
Individual game-day tickets
Assist in planning and executing ticket sales promotions
Support game-day operations related to ticketing and fan experience
Maintain accurate and organized records in CRM and sales tracking tools
Engage with fans and local businesses through outbound calls, emails, and in-person meetings
Represent the Thunderbirds at community and promotional events
Provide exceptional customer service to all fans and clients
Qualifications
Enrolled in a college or university (preferably with a focus in sports management, marketing, business, or a related field)
Strong communication and interpersonal skills
Energetic, outgoing, and comfortable interacting with the public
Available to work nights, weekends, and game days
Prior sales, customer service, or promotional experience a plus