The participant will work under the direction of the Account Executive & Retail Manager and Account Executive & Retail Coordinator. This individual will assist in activities for the Crunch organization related to merchandise.
Responsibilities:
Assist in the oversight of merchandise and in-game retail operations, including monitoring inventory levels, updating inventory reports, organizing merchandise, fulfillment of orders and assisting game day merchandise staff
Assist in managing the official online store
Research and evaluate potential merchandise suppliers
Research retail trends and ideas
Provide excellent customer service to the Crunch fan base and general public
Attend all Syracuse Crunch home games and events as necessary
Service phone calls and ticket orders
Assist with season ticket holder events and initiatives
Other duties as assigned
Qualifications:
Enrolled undergraduate or graduate level student pursuing a degree in sport management, marketing, communications, business or related field
Strong creative, organizational, written and verbal communication skills
General knowledge of Microsoft Office, Google Drive and Canva
Experience in sports and/or retail preferred, but not necessary
Ability to work flexible hours including nights and weekends
Ability to problem solve under pressure
Must have reliable means of transportation
Time:
Duration of the 2025-26 Syracuse Crunch season
10-20 hours per week (negotiable)
All Syracuse Crunch home games
Additional team events (annual holiday party, community events, etc.) as needed
Compensation: This is a non-paid internship. When negotiated with each individual college, credit will be granted. There is parking reimbursement.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.