MLB Speedway Classic Event Intern
FanGate Solutions
Internship
On-site
Bristol, Tennessee, United States
$12 USD hourly
Paid, Professional Sports, Baseball, Customer Service, Ticket Operations & Box Office
Overview:
FanGate Solutions is a customer service driven company here to provide live entertainment and sports venues with a professional team of trained event day staff. Our philosophy is to treat our client’s fans like our own with a knowledgeable, reliable, and fan friendly team. We are looking for eager, highly motivated, and friendly individuals aspiring to work in the sports and entertainment industry and are willing to travel.
As an event staff team member for FanGate Solutions, you will have the opportunity to gain experience in ticket services and special events. Event staff will receive training on: giving top notch customer service to exceed our client’s expectations and increase fans overall experience, as well as ticketing and venue information.
This position is for one event based in Bristol, TN. Would you like to experience working at the biggest professional baseball sporting event of the year? We provide staffing for Bristol Motor Speedway's MLB Speedway Classic on August 2nd, featuring the Atlanta Braves vs. the Cincinnati Reds. Team members will be performing the following positions: Ticket Scanning, Mobile Ticket Resolution, and Guest Services at the entry gates.
Responsibilities:
- Aid guests with accurate game day and promotional information
- Provide problem solving techniques to assist all customer inquiries and concerns
- Represent FanGate Solutions and its clients in a professional and ethical manner
- Punctual and self-motivated with an attention to detail
- Communicate all pertinent information with clients and guests
- Provide & maintain the highest level of customer service to clients and guests
- Review event tickets and give accurate information on seating location
- Scan and validate game tickets at the gates for entry
- Troubleshoot mobile ticket issues to aid fans
- Perform other duties & responsibilities as assigned by managers
Qualifications and Requirements:
- Willing to travel to Bristol, TN on the weekend of August 2nd
- Ability to work untraditional hours including weekends and evenings
- College student majoring in sport management, hospitality management, or related fields is a plus
- Eager to start & build a career in sports and live entertainment
- Ability to deliver exceptional service by anticipating the guests’ needs and resolving issues in a timely and professional manner
- Strong interpersonal skills that complement a team-oriented work ethic
- Must be neat and presentable at all times
- Must be 18 years of age or older with at least a high school diploma or GED
Duration and Pay:
Work event on August 2nd in Bristol, TN. This is a paid events position for work during actual events at $12/hour. Training is unpaid, but housing accommodations can be provided as well as a stipend for gas for anyone coming from out of town.
Saturday, August 2nd -
Shift: 10:00am – 8:30pm
Shift: 10:00am – 8:30pm
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.