Retail Internship, Nationwide Arena

Delaware North Sportservice is hiring a part-time seasonal Retail Intern to join our team at Nationwide Arena in Columbus, Ohio. As a Retail Intern, you will support day-to-day retail operations with a focus on warehouse logistics, online order fulfillment, eCommerce product entry, and social media content related to merchandise.

Delaware North internships are paid and can be completed for academic credit. This internship will run from September to April. 

By participating in our internship program, you will gain valuable work experience, develop your leadership capabilities, and make an impact on the business. You will discover how a global hospitality company operates and work alongside exceptional team members who exemplify our values: Lean Forward, Come Together, Stand Up, Do Right, and Think Guest.

All Delaware North interns participate in the Delaware North Intern Experience which includes opportunities for hybrid and in-person work, executive and peer mentoring, and on-the-job learning.

Ready to help create the future of hospitality? Apply today to see why this internship is your best career move yet.

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Employee assistance program 
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

Delaware North operates concessions, premium dining, and retail at Nationwide Arena since dating back to the year 2000. The 18,500-seat venue is home to the NHL’s Columbus Blue Jackets, and hosts concerts and events. We manage concession outlets, including diner-themed stands that offer traditional arena fares such as hot dogs, pretzels, popcorn, and a variety of beers featuring local Ohio breweries.

• Assist with receiving, organizing, and preparing merchandise for in-store and online sales.
• Pick, pack, and process online orders accurately and efficiently to meet shipping deadlines.
• Upload and maintain product listings in the online store, including descriptions, pricing, images, and inventory updates.
• Collaborate with the retail team to monitor the marketing calendar and contribute creative ideas for upcoming campaigns, product launches, and seasonal moments.
• Help create and schedule retail-related social media posts (product highlights, drops, promotions, etc.) in collaboration with the marketing team.
•  Monitor fan engagement on retail posts.

• Interest in retail operations, sports, and fan engagement.
• Strong attention to detail and organizational skills, especially when handling product data and orders.
• Basic knowledge of eCommerce platforms (e.g., Shopify, BigCommerce) is a plus.
• Comfortable working in a warehouse setting and lifting/moving merchandise as needed.
• Proficiency in social media platforms.
• Solid writing skills and an understanding of social tone, trends, and timing.
• Flexible schedule and ability to work on-site as needed for content capture or fulfillment.
• Must be at least 18 years old

• Ability to lift and carry up to 50 lbs
• Constant lifting, twisting, reaching, bending, and repetitive motions