Whitecaps Ticket Sales Internship

Who we are: We’re the West Michigan Whitecaps, High-A Minor League affiliate of the Detroit Tigers.  The Whitecaps are in the fun business and our mission is to provide affordable family entertainment that strengthens the West Michigan community.  We create memorable experiences by offering a fun, friendly and inclusive environment. We pride ourselves on our stellar customer service and our dedication to providing friendly faces, open minds, and our time and energy to our fans. We’ve been here for 30 years and are ready to be here for at least 30 more.

Why we want you: You’re a College or University Junior or Senior, within 3 semesters of graduating. You need an internship for academic credit, and you’re pursuing a degree in Hospitality, Business, or Event Management. You work hard and play nice, and appreciate a good joke.

 Why you want to work here: The Whitecaps internship program is designed to provide an extensive hands-on career development training and job shadow program for those navigating the selection of appropriate careers. We provide internship positions that are meaningful and compatible with education and aspirations. We work very hard but we don’t take ourselves too seriously; we realize how important things like office darts and puppy visits and staff happy hours are. Plus, you also get free shared housing, a monthly stipend, free baseball tickets & food (your friends will love you!), a free health club membership, and opportunities to get discounted or free tickets to various shows and events in West Michigan. We’re also pretty great people to work with.

 What you’ll do: Your primary focus will be all things tickets. Your focus be on coordinating the Reading Club Program, Kids Club, Birthday Packages as well as getting experience with the group sales process and taking sales for individual games. You’ll also learn all about  the hospitality aspects of The West Michigan Whitecaps and LMCU Ballpark by setting up, coordinating and staffing baseball picnic areas and being involved in Guest Services initiatives. You’ll gain knowledge in most other departments while working under the mentorship of other departmental managers. You’ll also probably tarp the field a few times, and have a lot of fun doing it.

 What you need: You need solid availability no later than Jan 15th through August – you’ll be working full-time, including evenings, weekends and holidays. Non-event days are generally M-F 8:30 a.m. to 5 p.m. Event days, the day generally begins at 9:00 a.m. and ends after the event. You need a valid driver’s license and a great attitude.   

 Let’s do this: If you’re ready to apply, we look forward to getting to know you. Submit your resume and drop us a cover letter letting us know why you’d be a good fit. We’ll be in touch!